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Montfort Valley

2.8

About this business

Location details

13660 Montfort Dr, Dallas, TX, 75240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
2.867 reviews
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Silvia S.'s profile image
Silvia S. 
a year ago

Staff was wonderful I had a wonderful experience w Aide office agent , she make my moving very lovely , safe and always followed up and kept me up to date on everything . 

Miguel A. R.'s profile image
Miguel A. R. 
4 years ago

Awesome Nice place and good people on the administration! Thanks so much! 

Angel D.'s profile image
Angel D. 
2 years ago

Terrible Customer Service Not to long ago, I had an issue with the leasing of a new apartment and problems with the employees/manager who I talked to for days. I was looking for a more spacious place, but instead received a lot of problems. For starters, they decided it was alright to lease me an apartment with floor and wall defects, to such degree that whenever it rained, the apartment flooded. Not only that, but when I confronted them with my situation, along with other resulting problems such as amenities and service dis... read more

Princess F.'s profile image
Princess F. 
3 years ago

Very poor First things wrong with this apartment is the security. The gates are broken which lets anyone walk in at anytime. I have had a lot of packages stolen right in front of my door . The security is very dead over here and that scares me . The apartments don’t have a washer or dryer connection and even the laundry site is very dirty and unkept , I can’t get my laundry done here cause it’s nasty . The buildings look worn out and old and could use some renovations. I like the location cause it’s close to everything but w... read more

R S.'s profile image
R S. 
4 years ago

Lack of accountability No accountability with their maintenance employees, and staffs. Any maintenance work, will take more than 2-3 days to fix, and the excuse is always “we are short of staffs”. However, when it comes to rent money, they want in right on due date. They recently increase their rate ridiculously high, tbh with the area and the condition are not worth of the money. If you can avoid this apartment, do so! 

Leonardo M.'s profile image
Leonardo M. 
4 years ago

It all sucks I have been waiting over a month, almost two now for my stove to be fixed, my garbage disposal and my filter to be changed. I have called several times and they claim they submitted the work order. Still no one has came by. I been here for over three years and maintenance and the front office has gone down. They are lazy,unfriendly and basically don’t care 

Frequently asked questions about Montfort Valley

How is Montfort Valley rated?

Montfort Valley has a 2.8 star rating with 67 reviews. 

When is Montfort Valley open?

Montfort Valley is closed now. It will open tomorrow at 9:00 a.m.