All the office workers were very nice no problems there. Last price increase was the breaker on leaving. Your last price increase was way over the inflation rate.
Business response:
Thank you Leroy for your feedback. Hearing from customers like you helps us continue to strive to improve our service and customer experience. If you have any additional comments or concerns, please reach out to us directly.
Sincerely,
Move It Self Storage - Mercedes
Price was reasonable. Clean and secure.
Business response:
Andrew, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know!
Sincerely,
Move It Self Storage - Mercedes
Juan was very pleasant and professional to work with. Very pleases with service.
Business response:
Hello Douglas. We are happy to hear that you had a great experience! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. Your feedback helps us to keep improving, and we appreciate it!
Sincerely,
Move It Self Storage - Mercedes
No problems. Disappointed in paperwork fee. But expected from move it.
Business response:
HelloDouglas, we are always working to give our customers the best possible experience. We hope to continue building upon the relationship that we have with all of our customers - including you! Thank you for reaching out, and please feel free to contact us with any additional concerns.
Sincerely,
Move It Self Storage - Mercedes
Great place to leave my RV . No issues what’s so ever… This was my second time leaving my RV at the Mercedes Tx location. GREAT customer service from Juan at the counter. Will definitely be back. Thank you..
Business response:
Thank you Isauro for your kind words. Feedback like this goes a long way towards shaping what we do at Move It Self Storage - Mercedes. We look forward to continuing to serve you in the future. If you need anything else, please let our team know.
Sincerely,
Move It Self Storage - Mercedes
Very polite and prompt gentleman at the front desk made our experience to storing our motorhome ver good .
Business response:
Thank you Carole for your kind words. Feedback like this goes a long way towards shaping what we do at Move It Self Storage - Mercedes. We look forward to continuing to serve you in the future. If you need anything else, please let our team know.
Sincerely,
Move It Self Storage - Mercedes
fine except for the ants in the unit
Business response:
HelloLarry, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed.
Sincerely,
Move It Storage - Mercedes
Checking experience was short and sweet. Unit
was very clean. Surroundings are well kept. This is my first month, everything going ok.
Business response:
Rafael, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right.
Thank you,
Move It Storage - Mercedes
Great space but it was very unorganized in the back
Business response:
Hello Roel, thank you for your feedback. It is thanks to customers like you that we can strive to improve our service and customer experience. If you have any further issues with our service, please reach out to us directly to let us know.
Sincerely,
Move It Storage - Mercedes
Google reviews (98)