mydentist, The Broadway, St. Ives

Francesca Murphy 

on Google

3 weeks ago

Myself and family have been going to this dentist for the last couple of years and honestly I’ve never been overly impressed. The reception staff are often too busy talking amongst themselves to give a warm and friendly welcome to their patients and I’ve always found the dentist quite passive aggressive with how she talks to me is quite patronising. The final straw has been with them removing my husband from the NHS list due to the dentist cancelling the appointment herself, after seeing a new dentist today and being told th... read more

Jennifer Townsend 

on Google

2 months ago

I have been coming to this dentist for over 10 years. I had taken my son for his 6 month check up and asked to then book mine. The receptionist then explained that because my last check up was in October 2022 that I had automatically been put on Private list. My last appointment was cancelled due to dentist not being in. She then went on to say that they had told my husband( who brought my son for his last appointment 12 months previous) to pass message on that if I didn't book appointment I would be on private list. I did n... read more

Dalek44 

on Google

a month ago

Like many others without warning I was moved over from NHS to private dental care. After speaking to reception on Monday to repair a filling that had come out I was quoted an upfront charge of £125 but maybe charged a bit more on the day. My appointment was on Thursday I was charged an additional £245 for the filling and my original £125 payment became an emergency appointment. In the end I paid £370 a lot more than I was quoted. I was never told the up front costs was going to pay for an emergency appointment that I had ... read more

Michelle Stephens 

on Google

3 weeks ago

So happy with my recent dental work The dentist was very through, explained everything, was extremely professional but at the same time compassionate All the staff have been helpful, kind and the whole treatment was made a pleasure - Thank you all 

Martin Gill 

on Google

3 weeks ago

I just want to leave this review for the excellent service I have just received. I have been a patient since 2006, but I needed extensive peri dental work this time around. The receptionist Amy, dental nurse Emma and Dentist, Marina Dourou were first class and did everything to explain the procedure and put my mind at ease. I was pleased to receive the local anaesthetic, which was Lidocane and the first procedure lasted @ 45 minutes. I now have the follow up appointment booked in for two week's time for another 45 minutes t... read more