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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Leia Calhoun and Nancy Olivas made what could be a daunting experience, especially for first timers like me, simple, easy to understand and complete. They were with me every step of the way, Wonderful!!
Business response:
Hi Cynthia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
None, except the process takes too long. Especially cause we were pretty quick to get our things needed
Business response:
Hi Justin - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Todos muy profesionales gracias
Business response:
Hi Maria - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
This was the easiest lian process I've experienced in years. I always received answers in the fullest explanation when needed the help understanding the differences. I was treated with respect and agents were timely in responses.
Business response:
Hi Jennifer - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was so helpful and patient , thank you so so much
Business response:
Thank you for the positive review, Clara! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The people were great but the system is not user friendly. Too many people working on the loan. Very confusing to an older generation. He said, she said. It needs to be easier.
I really appreciated the proactive information/caution about an increase in spam calls I would receive and the process was smoothe and moved quickly.
Business response:
Hi Dani - Your feedback is greatly appreciated. Thank you for the review.
My compliments to the Loan Dept especially Loan officer Ms.Nancy Olivas, she was courteous, very efficient and very knowledge very knowledgeable in regards to my loan I thank you for having her in the Loan Dept
Business response:
Hi Connie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Hazelbelle Schinke
Business response:
Hi Hazelbelle - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Nancy Olivas has a 4.7 star rating with 475 reviews.
Nancy Olivas is closed now. It will open at 9:00 a.m.