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Nancy Olivas
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I selected the highest rating for the first two questions, but my selection was not reflected on the screen. I hope those come through the survey results as the highest ratings. Nancy was always very kind, knowledgeable, and helpful. She went the extra mile to make sure my questions were answered thoroughly, and she was very pleasant to work with. I appreciate Nancy's help as well as that of Leslie from Amrock and others on the m.a.c. Team who communicated with me during this process.
Everyone was very helpful, answered our questions in a very responsive manner.
Business response:
Thank you for the positive review, Julia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I am grateful to have had Anthony Rocco Forlano and Nancy Olivas working on my home equity loan process. They were knowledgeable, professional, and addressed all my concerns.
Business response:
Hi Kittye-marie - Your feedback is greatly appreciated. Thank you for the review.
Nancy was great to work with answered all my questions and always called me back thank you very much for everything
Business response:
Hi John - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Better web site, team coordination. Sometimes started new loans because unsure of exactly where I was in the process. System should not let you began another loan until you've completed an earlier one.
Business response:
Hi Terrance - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thank you Nancy Olivas and Andre Ta for your top notch service. An excellent and seamless job. Much appreciation toward you both.
Business response:
Thank you for taking the time to share your experience with us, Jerry. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I appreciate the individual attention in working on my refinancing!
Business response:
Hi David - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nancy listened to all of our concerns & she advocated for us to receive the highest amount of equity on our home.
Business response:
Thank you for the positive review, Richard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Nancy was wonderful - informative, responsive and helpful!
Business response:
Hi Caitlin - Your feedback is greatly appreciated. Thank you for the review.
Leia Calhoun and Nancy Olivas made what could be a daunting experience, especially for first timers like me, simple, easy to understand and complete. They were with me every step of the way, Wonderful!!
Business response:
Hi Cynthia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about Nancy Olivas
How is Nancy Olivas rated?
Nancy Olivas has a 4.8 star rating with 483 reviews.
When is Nancy Olivas open?
Nancy Olivas is closed now. It will open on Monday at 9:00 a.m.