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National Restoration Experts

4.6

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1301 West Copans Rd. D5 & D6, Pompano Beach, FL, 33064, United States

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4.6160 reviews
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mark hayward's profile image
mark hayward 
9 years ago

Over all it went well there were a few issues but they were responded to and resolved quickly we had a water leak and they came fast cleaned up the mess set up fans to dry us out. Then they took care of working with the insurance company so we got the max amount and did all the repairs to the flooring and cabinets 

Ian Slagle's profile image
Ian Slagle 
10 years ago

National Restoration Experts was very responsive following a kitchen sewer line backup. They very quickly were able to provide a scope of work and budget to our insurance adjuster and ensured the work was completed quickly concurrent with other work we were completing simultaneously. They followed-up often to ensure our expectations were met and were very reasonable to work with. Kitchen restoration 

Michael Blatt's profile image
Michael Blatt 
10 years ago

The workers were reliable and helpful. Cliff, in particular, treated our home with such care. Everything was always cleaned up. We were always able to contact Tom with our concerns and questions. It was allot of work to prep the home for the work to get done. All closets and everything in the kitchen cabinets had to be removed. Our personal belongings were all over the home in the areas which were work-free. We are re happy to have ALL work completed- National Restoration made it as painless as possible. Thank s Again, Cli... read more

Bridgette Holm's profile image
Bridgette Holm 
6 years ago

Money was paid but work was not performed because after over 5 months of excuses my insurance company finally fired them! The worst worst experience ever a complete nightmare. I read about companies and bad stories like this, never would I expect it would happen to me! They try to sell you dreams and promises of making your property beautiful again better than it was in no time all he while pushing a paper in front of your face to sign! They screw up and come back with more paperwork for you to sign and say it's for somethin... read more

Bridgette Holm's profile image
Bridgette Holm 
6 years ago

Money was paid but work was not performed because after over 5 months of excuses my insurance company finally fired them! The worst worst experience ever a complete nightmare. I read about companies and bad stories like this, never would I expect it would happen to me! They try to sell you dreams and promises of making your property beautiful again better than it was in no time all he while pushing a paper in front of your face to sign! They screw up and come back with more paperwork for you to sign and say it's for somethin... read more

E Cole's profile image
E Cole 
6 years ago

Look for another contractor, do not proceed with this company. What started as their staff's inability to communicate with each other, escalated to unnecessarily rude/condescending and manipulative behavior, and finally falsified billing. Their whole sales approach is to pit you against your insurance company and then overbill more than what was quoted as well as bill for services that were never provided. I attempted to work with them for more than 7 months to reach agreeable terms, but they will ignore you, provide purpose... read more

JOSEE LAPOINTE's profile image
JOSEE LAPOINTE 
7 years ago

To respond to my dear contractor, The two bathrooms are not contingent to the wood floor. One is above the garage, the other one is above the kitchen, both far from the wood floor. The rotten exterior door frame is in the kitchen, far from the wood floor. The black discoloration on the wood floor is in the middle of the room, not coming from beneath a wall, not like something leaking from a window. American Leak Detection came and did not find any plumbing leak and any leak in the house and in the areas surrounding the wood ... read more

JOSEE LAPOINTE's profile image
JOSEE LAPOINTE 
7 years ago

On April 13, 2015, I entered into an agreement to repair the water damages to my property incurred at this date. On January 18, 2017, I released the final payment for the work performed. In the beginning of 2017, I noticed that sections of the wood floor in the living room and in the office were turning black. I contacted them via email on March 22, 2017 saying that my wood floor was turning grey and black, probably due to a lack of the installation of a moisture barrier to protect the flooring. Kahapp, the Mitigation and Re... read more

Business response:

National Restoration Experts was hired to perform water mitigation and rebuild services after the member’s residence experienced a sewer back up that caused damage to her flooring, drywall and cabinets. We completed the floor installation in August 2016. 7 months later in March she notified us of a suspicious discoloration of the wood floor. Several days later we sent a team out to inspect and access the problem. During that Inspection we performed leak detection and found many areas of the home that had water intrusion from... read more

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How is National Restoration Experts rated?

National Restoration Experts has a 4.6 star rating with 160 reviews. 

When is National Restoration Experts open?

National Restoration Experts is open now. It is open 24/7.