Jesse F. (Walnut, C. on Mohawk Industries
6 years ago
04/25/2017, 22:07 PM
In restoring water damaged wood flooring to my home, I resorted online to search for reputable flooring specialists. I need a quick turn around because my wife and I were expecting a friend from overseas who will stay for a visit. After obtaining three bids from the surrounding areas (Anaheim, Brea, and Covina), Nemeth Family Interiors came in with the lowest bid; however, I normally toss out the lowest and the highest bidder then go with the one in the middle. I was set to go with that mid vendor but scheduling the install date and the intricacies imposed by my lender concerning disbursement of insurance proceeds in an escrow account became an issue. As a recourse, I contacted Nemeth Family Interiors to present my dilemma, and I was referred to Dave who was quick to respond and put me at ease with his knowledge and experience with dealing with situations like mine. I had a very positive experience in dealing with Dave, the front office staff, and the installing crew. When a segment of work is done Dave constantly followed-up and made efforts to ensure I was satisfied with the job their crew accomplished. In the midst of the job I discovered termite tunnels in one room and had to postpone installation. I told Dave about it and he was exceedingly accommodating. I can declare that Dave’s trade experience and professionalism is remarkable and deserving exceptional review. Without any hesitation, I will go back to do business with this family owned business and in my view, they are highly commendable.