New Creation Pools Inc - CA

Nikki Mellow 

on Google

a week ago

The pool itself is pretty and was built quickly — but that’s the only positive thing I can say. I thought I’d be working with the owner, but after signing the contract and submitting my deposit, I was handed off to someone else. My deposit check was misplaced for almost a month, and communication from the assigned rep was terrible from the start. There were multiple times I had to follow up just to get basic information, and I often got unclear or even dishonest responses. I felt like I couldn’t ask questions, and when I di... read more

Reham Misleh 

on Google

a year ago

Bob was professional, fast, and communicative! We love our pool! The process was seamless and he walked us through step by step. And the best part: it only took about 5 weeks from start to finish!!! And this is during rainy season! Highly recommend!!!! 

Fabian A 

on Google

a year ago

Excellent experience dealing with Cesar. I understand that every city inspection can be different, had a small issue and Cesar came and resolved everything and made things right. I will definitely be recommending them to my friends and family. 

Gregory Empfield 

on Google

2 years ago

Absolutely amazing!!! Our build took 4 weeks from February to March 2022 allowing us to enjoy it for the summer. Bob was great all throughout, answering all our questions and working with us. I would highly recommend them. 

J D 

on Google

a month ago

Terrible experience, issues like water leak and electrical. There are other good pool builders out there to use. Don’t recommend this one.