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Specialties Your Premier Nissan Dealership in the South Bay History Established in 2016. Nissan od South Bay is under new management and ready to provide the highest levels of customer service for the local community.
20550 Hawthorne Blvd, Torrance, CA, 90503, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 10:00 p.m. | |
Tue | 9:00 a.m. to 10:00 p.m. | |
Wed | 9:00 a.m. to 10:00 p.m. | |
Thu | 9:00 a.m. to 10:00 p.m. | |
Fri | 9:00 a.m. to 10:00 p.m. | |
Sat | 9:00 a.m. to 10:00 p.m. | |
Sun | 9:00 a.m. to 10:00 p.m. |
I came in to check on my battery because all of the power in the car was completely out. Marcell assured me that it probably wasn’t a big deal, he also notified me that it will be covered under factory warranty through Nissan. Marcell had a great demeanor and was very reassuring throughout the process. There’s no doubt, that I will return to Nissan of Torrance for any of my needs concerning my Nissan Ariya. Thank you.
Business response:
Hello Marcus, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! Please don't hesitate to reach out to us if there's anything more we can do! Thank you again for letting our team know how we did! Kind Regards, Elizabeth Reyes Customer Relations Manager
The dealer it’s OK. Everything is just fine. Kind of slow for the parts. My car has to be there almost a week, but beside that everything is OK.
Business response:
Hello, thank you for your sincere feedback as it allows us the opportunity to improve. Unfortunately, we have no control over the shipping of parts or accessibility, but we do our best to accommodate our customers. We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager
Richard is. very helpful service agent - professional while still being helpful, understanding of your problems, issues, & questions, clear when explaining things, & clarifies as to options. He is great! Great rep for Nissan Torrance.
Business response:
Hello Gay, we are so pleased you enjoyed your visit to Nissan of Torrance! It is experiences like yours that keep us motivated. If there is anything that we could have done to earn a 5 star we are happy to hear from you as all feedback is welcome. Kind Regards, Elizabeth Reyes Customer Relations Manager
Service reps were very friendly and acommadting. I called multiple times and Marcel did a great job updating me
Business response:
Hello Jazz, we appreciate your positive review about your recent experience with us! We hope you have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager
They took care of me explained everything, offered me some options to think about, and while I was waiting for my cR service a salesman let me test drive a car I was interested in.
Business response:
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager
I recently Torrance Nissan service department, and I wanted to commend the Chris, service manager, for his exceptional service. He was friendly, professional, and made the entire experience seamless. I felt valued and well taken care of throughout the process. Thank you for the excellent service!
Business response:
Hello Eddie, thank you for your praise and kind comments about our team. We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager
I came in for a pre-purchase inspection of a vehicle. I didn't have an appointment, but Chris got the car in right away, and in less than an hour, I had the information I needed to make my decision. Friendly and efficient service--much appreciated.
Business response:
Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Torrance! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager
Jimmy was helpful and called when my car was ready I did not feel ignored like at the last dealer I went to.
Business response:
Hello, thank you for sharing your positive experience! We are glad to hear that Jimmy could help! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
Very polite, professional and informative. Very polite, professional and informative. I was able to receive an estimate of any potential issues that needed to be serviced.
Business response:
Hello Daphne, we appreciate you taking the time to leave us this feedback. We are glad we could help! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager
Nissan of South Bay has a 4.9 star rating with 3,390 reviews.
Nissan of South Bay is open now. It will close at 10:00 p.m.