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Nivine Y El-Refai, BDS, DDS, MSD Inc - Medina, OH

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About this business

Thank you for your interest in Gentle Endodontics. We are specialist members of the American Association of Endodontists. We look forward to being of service to you. Our expert team, led by respected endodontic specialist Dr. El-Refai, includes an experienced endodontic staff. We provide the highest standard of professional care in a friendly, comfortable environment. By referring you to our office, your dentist has shown their concern that you receive the finest endodontic care possible. Our goal is to provide unsurpassed ... read more

Location details

3985 Medina Road, #160, Medina, OH, 44256, United States

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Mon7:00 a.m. to 4:00 p.m.
Tue7:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 1:00 p.m.
Thu7:00 a.m. to 4:00 p.m.
5.0271 reviews
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Wilmer M.'s profile image
Wilmer M. 
on Birdeye

9 months ago

Great staff and top notch care. Would recommend to anyone 

Business response:

Hi, Wilmer. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Mrs Margaret E.'s profile image
Mrs Margaret E. 
on Birdeye

10 months ago

I have an infection in a tooth with a root canal. I was able to immediately get an appt with Dr. El-Refai. The office staff were very friendly and professional. Dr. El-Refai did a thorough exam and suggested a Cone Beam CT Scan and I agreed. Dr. El-Refai explained the results of the scan in such detail that I completely understood what was going on with my tooth. The scan showed a hairline fracture in my tooth. Dr. El-Refai gave me all my options and recommended not to fix the root canal and suggested another route. Her thor... read more

Mr. Joseph A.'s profile image
Mr. Joseph A. 
on Birdeye

11 months ago

Excellent Doctor 

Business response:

Hi, Mr. Joseph. We are thrilled to learn that you had a positive experience with us! 

Jayne C.'s profile image
Jayne C. 
on Birdeye

11 months ago

Having had a past experience with endodontist that was not the best I was a little anxious initially. I was put at ease immediately by Dr. Nivine Y El-Refai and her staff. They were professional but caring. My procedure was explained in detail. Her use of modern technology along with old fashioned compassion was quite impressive. If friends, family or myself ever need this type of dental care again I would not hesitate to use her again. I highly recommend. 

Business response:

Hi, Jayne. We appreciate the kind words and are glad we could provide you with a positive experience! 

Sue A.'s profile image
Sue A. 
on Birdeye

a year ago

My experience was great. Doctor and staff very caring and professional and caring! 

Business response:

Hi, Sue. We are delighted that you had a great experience with us. Thank you for taking the time to rate us! 

Ralph G.'s profile image
Ralph G. 
on Birdeye

a year ago

Have never had any issues with the level of care from Dr El Refai. She takes the time to explain treatment options and takes the time to answer all questions you may have. Very thorough with examinations to determine what needs to done. The office staff really understands the idea of customer service. They take the time to explain payment options, great job with scheduling and appointment follow ups. 

Business response:

Hi, Ralph. We appreciate the kind words and are glad we could provide you with a positive experience! 

Scott J.'s profile image
Scott J. 
on Birdeye

a year ago

This is just a short note of thanks for your great care for my daughter, Mara Johnson. She has long had phobias about dental visits but you obviously overcame them. That is a great gift you've given her and I simply wanted to thank you for helping her conquer one of her few fears. 

Business response:

Hi, Scott. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Nivine Y El-Refai, BDS, DDS, MSD Inc

How is Nivine Y El-Refai, BDS, DDS, MSD Inc rated?

Nivine Y El-Refai, BDS, DDS, MSD Inc has a 5 star rating with 271 reviews. 

When is Nivine Y El-Refai, BDS, DDS, MSD Inc open?

Nivine Y El-Refai, BDS, DDS, MSD Inc is closed now. It will open tomorrow at 7:00 a.m. 

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