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North Hudson Sewerage Authority
- Water Filtration
- Hoboken, NJ
About this business
The North Hudson Sewerage Authority is dedicated to a single over-riding mission. That is, on behalf of its customers, the Authority will safeguard the local waterways, while operating a cost-efficient, streamlined regional wastewater treatment system. The Authority dedicates itself to the highest standards of performance. To that end, it has committed itself to developing a private-sector culture within its operations.
Location details
1600 Adams St, Hoboken, NJ, 07030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I echo others' compliments of Jennifer, the billing supervisor. Our Hoboken condo association had some outstanding bills (prior property manager) and recently had a billing question (the answer was that they the bill was correct). She has been great throughout all our problems and questions and arranged for ebilling for our current property manager to hopefully avoid future billing questions. One ordinarily doesn't expect great service from a public sewerage authority, but Jennifer's responsiveness, and professionalism in r... read more
They don't have auto-pay and won't send you bills. However, when you miss a payment because they didn't send you a bill, they will charge you a penalty. I reached out to their billing department to explain that I didn't receive a bill and make sure I would get both a physical bill and an email the next time. Despite contacting them, they refused to resolve the fact that they had penalized me for essentially not having received their bill! If you have issues with them, it is highly recommended you file a complaint with c... read more
The billing supervisor, Jennifer, really made my whole experience positive. She was very helpful and went above and beyond to help.
I had reached out to the company because there was an issue with our bill. I provided the necessary information and had not heard back so I followed up and was transferred to Beatriz. She was amazing she followed through on my concern, provided me with the response I was waiting for and called me the next day to confirm. Thank you so much for your exceptional service Beatriz and please give this woman an amazing bonus for her work!!!
Hello, I had no issues this morning during my call regarding my bill. I am happy to see that their system are being worked on to accomadate the customer for a more time-effective manner. (They) still need to work on a quicker response to the phone ringing. I give them a much improved rating. You have room for easy improvement, keep up the good work.
Frequently asked questions about North Hudson Sewerage Authority
How is North Hudson Sewerage Authority rated?
North Hudson Sewerage Authority has a 4.7 star rating with 20 reviews.
When is North Hudson Sewerage Authority open?
North Hudson Sewerage Authority is open now. It will close at 5:00 p.m.