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Northern Star Credit Union
- Credit Unions
- Portsmouth, VA
About this business
Location details
5100 George Washington Highway, Portsmouth, VA, 23702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unpleased with most everything, keep getting asked to give my id to deposit money, long waits for checks to clear, last straw they wouldn't let my 4 year old son use the restroom while I'm conducting bank business. I will be finding a different bank.
Business response:
We are sorry to hear of your experience at one of our branches. It is not our policy to deny children the use of our restrooms and we apologize for that experience. We ask for IDs, when your ID is not on file, ID has expired, or you when you come through the Drive Thru or one of our RTS branches, so that we can verify who you are. The length of time we place a check on hold depends on several factors, length of time you've been a member, amount of check and the funds available within the account, among other criteria. If you... read more
I am well please with this financial institution. There was a time when I wasn't happy. Over the years it has turned over a new leaf. Now I am very proud to say I am a member
Business response:
Thank you very much for the lovely compliment. We always love hearing good things from our members.
I am well please with this financial institution. There was a time when I wasn't happy. Over the years it has turned over a new leaf. Now I am very proud to say I am a member
Terrible Bank! Worst experience ever
Frequently asked questions about Northern Star Credit Union
How is Northern Star Credit Union rated?
Northern Star Credit Union has a 3.1 star rating with 144 reviews.
When is Northern Star Credit Union open?
Northern Star Credit Union is closed now. It will open at 8:30 a.m.