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Northwest Self Storage

4.7

About this business

Location details

3191 Del Webb Ave NE, Salem, OR, 97301, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.7339 reviews
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Melody Marie C.'s profile image
Melody Marie C.Ā 
2 years ago

You had an awesome time at the storage unit they're very understanding and very helpful and I wouldn't refer anybody anywhere else but here thanks again you guys and God blessĀ 

Business response:

Melody, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, Northwest Self Storage Ā 

David H.'s profile image
David H.Ā 
3 years ago

sorry, its personal, but thank u for such courteous help.Ā 

Business response:

David, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, Northwest Self Storage Ā 

Brandi W.'s profile image
Brandi W.Ā 
3 years ago

I rented a unit to store my husband that had just passed away's things. His death was very sudden and unexpected, so in this very busy time it was incredibly helpful to be able to do the entire process on-line. I loved it.Ā 

Business response:

HelloBrandi, we are always working to give our customers the best possible experience. We hope to build on the relationship we have built. Please reach out with any concerns that you might have, and we will work to have those fixed. Sincerely, Northwest Self Storage Ā 

Jacob k.'s profile image
Jacob k.Ā 
3 years ago

It was kind , courteous, and professionalĀ 

Business response:

Jacob, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything else we can do, please let us know! Sincerely, Northwest Self Storage Ā 

Paula S.'s profile image
Paula S.Ā 
3 years ago

šŸ‘ was a good experienceĀ 

Business response:

Thank you Paula for your kind words, they go a long way to shaping what we do at Northwest Self Storage . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The Northwest Self Storage TeamĀ 

Michelle C L.'s profile image
Michelle C L.Ā 
3 years ago

During night time security guard is a very very scary individual. I rented a storage unit in an emergency situation because of domestic violence and himself and his girlfriend came to tell me that I needed to leave because it was 5 minutes after 9:00 and I was asking him if he could help me with the outside lock to get into the storage unit and tell me the code so that tomorrow I would have the same issue because I work late and he proceeded to start to yell and I told him hey you never know what somebody's going through you...Ā read more

Business response:

Thank you for taking time to provide feedback, Michelle C. If you would like to discuss your concerns further, please email nwss-marketing@nsabrands.comand provide your preferred contact information so that a member of our management team may reach out to you. Ā 

Frequently asked questions about Northwest Self Storage

How is Northwest Self Storage rated?

Northwest Self Storage has a 4.7 star rating with 339 reviews.Ā 

When is Northwest Self Storage open?

Northwest Self Storage is closed now. It will open at 6:00 a.m.Ā