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Novella at Biltmore

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About this business

Novella at Biltmore offers a fresh take on desert living. Grounded in the incomparable lifestyle of Phoenix, Arizona, this is a residence where indoor and outdoor liveability are seamlessly and elegantly intertwined. Built to the utmost standards, your three bedroom townhome welcomes you into a refreshing retreat, while outside your home, resort-inspired amenities offer effortless enjoyment. 

Location details

5455 N 18th St, Phoenix, AZ, 85016, United States

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Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
4.813 reviews
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John H 
a year ago

PLEASE READ…. 2nd review, Novella Deleted the 1st. I was one of the 1st People to Stay here in 2020. I Move here in the middle of Pandemic 2020 and contracted Legionnaires Disease and almost died while Staying here. I Almost lost my life in these Apartments/Townhomes, I was perfectly fine before moving in. I guess the Unit was idle for so long with no Water ran or without the AC being ran. I stayed here a week, I became very I’ll and was unable to get Health Inspectors to come out due to Covid. I had to go on Emergency Dialy... read more

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Amanda w 
4 months ago

I couldn't be happier with my choice to make Novella at Biltmore my new home. I stopped in without an appointment and was graciously greeted by Ke-Won and walked away knowing without a doubt that this was the community for me. He was professional and courteous and has been a pleasure to work with throughout the entire process. Ke-Won effectively represents the quality that Mark-Taylor Residential strives for; and I can tell from the outset that Novella will continue to be a wise choice! 

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Peter Meyerhoff 
2 months ago

DO NOT MOVE HERE! There is bugs everywhere and pest control can’t even get rid of them! Everything is the cheapest made. The appliances are all horrible and barely work and they won’t fix anything when you ask! It took 2 months to get pest control out here! I would give this place zero stars if I could do not consider this place EVER!! 

Alicia Campbell's profile image
Alicia Campbell 
4 months ago

I toured this property, because I am thinking of moving here. I was very impressed with how nice it looked and the first person who greeted me when I arrived was the Service Manager, Ryan, who was very kind, professional, and informative as I waited for Keywon to return from another tour. Keywon was also very helpful and I am very pleased. 

E James's profile image
E James 
4 months ago

Johnny and Ryan were awesome! Their dedication to customer service and efficiency makes me feel appreciated! They are hard workers!!! Give them a raise! 

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Frequently asked questions about Novella at Biltmore

How is Novella at Biltmore rated?

Novella at Biltmore has a 4.8 star rating with 13 reviews. 

When is Novella at Biltmore open?

Novella at Biltmore is closed now. It will open tomorrow at 9:00 a.m.