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Novella at Biltmore
- Apartments
- Phoenix, AZ
About this business
Location details
5455 N 18th St, Phoenix, AZ, 85016, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a situation where I had to break my lease for work and they fined me almost $15,000. That’s insane. I’ve never seen any residential property take advantage of people this way. There is absolutely no reason to charge such a huge fine and the state shouldn’t allow it, especially in this economy. They are also very hard to get a hold of. The dogs in this community are NEVER on leashes. The neighborhood surrounding is not the safest. Lots of police helicopters often and sirens. Don’t feel safe walking dog in the evening. T... read more
Business response:
Amanda Kay, thank you for airing your concerns. Please know, the safety, security and satisfaction of our residents is our highest priority. Our teams continually strive to provide transparent, two-way communication — any fees associated with your lease agreement are standard, proactively disclosed, and follow current market trends. We remain available to walk you through any charges in question and would be glad to provide further clarification. Please reach out to us directly at (602)786-7756 so we may address any outsta... read more
Frequently asked questions about Novella at Biltmore
How is Novella at Biltmore rated?
Novella at Biltmore has a 3.5 star rating with 22 reviews.
When is Novella at Biltmore open?
Novella at Biltmore is closed now. It will open at 9:00 a.m.