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NOVO Properties was founded in 2003 on Capitol Hill in Washington, DC. After initially working out of an English basement apartment on Capitol Hill, NOVO acquired the Chambers funeral home, a two-story Art Deco building, in April of 2004 which now serves as NOVO Properties’ Washington, DC office and corporate headquarters. NOVO was one of the early organizations that reinvested in the Barracks Row neighborhood in Southeast, Washington, DC. In 2005, NOVO expanded our business from the Washington Metropolitan Area to Chicago,... read more
519 11th St SE, Washington, DC, 20003, United StatesGet directions
|Mon||8:30 a.m. to 5:30 p.m.|
|Tue||8:30 a.m. to 5:30 p.m.|
|Wed||8:30 a.m. to 5:30 p.m.|
|Thu||8:30 a.m. to 5:30 p.m.|
|Fri||8:30 a.m. to 5:30 p.m.|
Stay away from this property management company! NOVO Properties is extremely unresponsive to any inquiry from residents and often neglects their properties, allowing their residents to live in substandard conditions while they benefit from rising rents. NOVO is an inconsiderate, greedy landlord. They will automatically send any outstanding balance to a collections agency following the completion of your lease, without making any attempt to contact the former tenant and resolve the account. It is bad faith accounting and a t... read more
This place takes years to fix anything that goes wrong. They do not care about your health and safety. They finally replaced my kitchen sink & garbage disposal 2 years later. I was charged for more water those 2 years because of the leaks. They left me with no kitchen sink & garbage disposal for weeks while replacing it. They won’t apply any credits for my inconveniences. I couldn’t stay in My apartment while they were painting because of the fumes. I am still asking for credits and they are telling me they cannot apply any ... read more
Overall a completely terrible management company, would never live anywhere managed by them again. Once your lease is signed they never reply to emails, and even with the occasional response they are of no help. Never return calls, and charge incorrect amounts from the originally agreed upon number.
Horrible management company... Can't give less than one star. Company takes more than a week to respond to simple emails. If they respond at all, the manager is typically rude and unhelpful. Novo consistently debits rent from my bank account beyond the 10th of the month, regardless of what you set up in the system (not illegal, but horrible business practice and inconsiderate to residents). Novo is always late with maintenance requests, and often they just mark it as completed without even coming to inspect. Novo didn't keep... read more
Asking for a copy of my lease has lead to 2 lies, hung up on by a manager, and now placed on hold for over 30 minutes. appears they cant find my lease. .....Time for housing I see.
NOVO Properties has a 4.6 star rating with 99 reviews.
NOVO Properties is closed now. It will open tomorrow at 8:30 a.m.