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NOVO Properties
- Apartments
- Washington, DC
About this business
NOVO Properties was founded in 2003 on Capitol Hill in Washington, DC. After initially working out of an English basement apartment on Capitol Hill, NOVO acquired the Chambers funeral home, a two-story Art Deco building, in April of 2004 which now serves as NOVO Properties’ Washington, DC office and corporate headquarters. NOVO was one of the early organizations that reinvested in the Barracks Row neighborhood in Southeast, Washington, DC. In 2005, NOVO expanded our business from the Washington Metropolitan Area to Chicago,... read more
Location details
519 11th St SE, Washington, DC, 20003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
11/27/24 The property management is TERRIBLE. I should have seen the red flags when i was touring the apartment. 1. Before moving in: First of all, The assistant property manager, Vaughn, was a no-show to my appointment. Said their scheduling system glitching” but I let it go. He finally showed up an hour or so later, and barely knew anything about the unit. He told me that the only utilities I have to pay are electric + internet. When i got my lease to sign, it said all utilities are my responsibility, including water. I... read more
Griffin Apartments is the fourth place I've rented in DC and this property management is BY FAR the worst property management I've ever had. They do not communicate with tenants. They do not respond to emails or phone calls. I was overcharged $90 in my last water/sewer bill which is when Novo took over and they have said NOTHING in regards to my concerns. Is this company run by ghosts?? I am so deeply frustrated and disappointed with their lack of service and respect to tenants. Just a completely horrible experience with Nov... read more
The building complex they own in College Park off Knox Rd. has so many issues. Cockroaches, old pipes, etc. They also never gave me my security deposit back (over $1,000) despite me passing the move out inspection. There is rarely anyone in the office; they do not answer the phone or reply to emails. I reached out multiple times over the last year and now have to get legal assistance to handle this issue.
Novo Properties is really cheap with their repairs and does not care about proper maintenance of their apartments. I have had a cracked window for 5 months and it is still not replaced even though a company came to measure for it before Christmas. Two blinds were broken when I moved in and it took eight months to get new ones. The new ones are the wrong size and do not match the existing blinds. Two of my windows in the bay did not work because they are very old and need to be replaced. Novo had them repaired, but they have ... read more
The Hendrix. I've driven by a few times. Always love this building. However when I walked to finally fill out a leasing application (my corporate lease is ending) the first thing I noticed was a front facing unit with plastic trash bags or table clothes as curtains 😳 Yikes! With thrash bags in the windows.🥴 I immediately thought serial killer vibes. But little did I know that would pail in comparison to the rest of my experience which was no experience. After buzzing leasing for like 4 minutes a resident let me in. I... read more
Frequently asked questions about NOVO Properties
How is NOVO Properties rated?
NOVO Properties has a 4.7 star rating with 130 reviews.
When is NOVO Properties open?
NOVO Properties is closed now. It will open at 8:30 a.m.