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Oakwood Care Center
- Rehabilitation Center
- Middle River, MD
About this business
Location details
1300 Windlass Dr, Middle River, MD, 21220, United States
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We were invited to perform at Oakwood Care Center for the resident's Entertainment! Mrs. Danielle Redman is Very Professional and Very Attentive to the residents,..She does her job very well,..and She's one of the Sweetest Natured People You'd ever want to meet!! The Care Center is Exceptionally Operated, every Staff Member we met, had a Smile on their faces and were very friendly as well as professional!! The Residents as well as the Staff Members really enjoyed our performance, and we look forward to returning to have ... read more
Business response:
Hi, Tye. We appreciate the kind words and are glad we could provide you with a positive experience!
Well let's say so far custodians are horrible. I am not sure where everyone gets the review of the cleanliness. My love one first day there after being told the room would be cleaned to perfection was the untruth. White blinds are actually grayish black, privacy curtain dirty, borders of floor extremely dirty, air conditioner vent dusty. Administration staff have horrible customer service and don't properly know their job. After several weeks let's just say the room still dirty but they did get the dead roach off the floor f... read more
It was a bit of a rough start when I first moved in here. Several hours would pass before I could get my diaper changed. When I shared this with my sister, they started being held accountable and it was taking less time before diaper changes were done. As I started going to therapy, they would always make sure that I was changed before going and when I got back from therapy. They encouraged me to start using the rest room on my own. Now I use the toilet and don't need a diaper change.
Food : home cooked type food, very soft. Positive: lots of activities for pts to get involved in daily. Negative: the staff always shouting in hallways, and some with attitudes and smart remarks when you ask questions. This is an Old building and no new improvements to update. Furniture falling apart. Staff: Some extremely Rude and others very nice and extremely helpful. Thanks to all the nice ones making a difference with care. Some just pulling diapers off and not turning properly. Please visit your loved ones in any facil... read more
Very understaffed; there’s 130 patients here. Some staff are rude and sometimes ones at the desk don’t acknowledge that you are there but some are nice and do acknowledge you! The one staff guy would bring my relative their medication on time but the other staff make them wait longer. The place is clean tho. They have nice rooms, bathrooms, waiting area, and outdoor yard for the patients to get fresh air. They do activities like watch tv, give you books you want, coloring books, little bracelets to put together, they did tac... read more
This place shouldn’t be responsible for an alley rat much less human beings the walls are filthy, they serve the pts under cooked food and the staff will ignore your loved ones needs for hours the call light will right with no answer until the next shift. This place deserves -10 stars CLOSE IT DOWN
Frequently asked questions about Oakwood Care Center
How is Oakwood Care Center rated?
Oakwood Care Center has a 3.6 star rating with 213 reviews.
When is Oakwood Care Center open?
Oakwood Care Center is open now. It is open 24/7.