This profile has been claimed by the business owner or representative.
Odd Job Handyman Services Inc.
- Handyman
- Toronto, ON
About this business
Location details
46 Noble St, #107, Toronto, ON, M6K 2C9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Stop knocking pipes Justin and his team are very proffesional, responsive and does great work. Completely satisfied and would highly recommend. A terrific experience. They have good communication, knew what was required and even did some extras not planned for.
Business response:
Hey Bruno! We're really glad you were pleased with our work. The team is always more than happy to take care of a few extra jobs as long as they're within our schedule. We hope to hear from you again. Thanks for the review!
Hang closet doors I usually prefer to work with a set rate instead of an hourly charge. In the end, OddJob still did a wonderful job and we are more then satisfied with the finished product. Thank you.
Business response:
Hi Joe! It's good to hear that you were pleased with our work on the closet doors. Giving quotes is generally against our policy, though our hourly rates are aimed to protect clients. Our one-hour minimum fee is the lowest in the industry. Any time you'd like to call us again, feel free. We look forward to helping you again. Thanks for the review!
Be careful! This company seems neat and nice at first sight. They come and do the job BUT!!! They overcharge they also charge you for items that dont make sense such as extra $65 for a call charge, $25 for consumablesfor attaching two small shelves and one small coat rack they charged me 2.5 hours. So the total came to $300. I wonder if whether this is worth itthink about it first before you make business with them. Above all, see if there are alternatives or if a nice neighbour has a tool and help you. Huuuuge rip off this ... read more
Business response:
Hi Ivetta Thank you for the review. We appreciate that all experiences are represented, and it allows us to showcase our great customer service in action. We understand that your experience was not to your satisfaction however, as you have used our service before you are aware of the service call fee and that yes we do charge for the materials we consume for your project. I understand that we were able to complete al the items on your last to-do list with us without issue, except for the pot rack your provided, which had bee... read more
Ruined my walls, faulty installation 4 months later my walls have significant damage and are ruined and need to be repaired. I specifically asked if a stud finder was needed and they said no, now my walls are ruined. And I have tried to contact the odd job service and they have been dodging my calls and emails. All I want is a repair and refund for the faulty service
AVOID AT ALL COSTS I highly recommend AVOIDING this service. The quality of the work was very poor. So bad that we were forced to hire another company to finish the work. They provided a quote for 5 fixes, 3 of which were complete. They still charged for all 5. When we tried contacting their team on 10+ occasions to speak with a representative no calls were returned and they proceeded to bill the card fully. We were then sent a text message saying that they were not able to provide a refund. Terrible customer service and lac... read more
Business response:
Thank you for taking the time to write a review and feedback from customers is always appreciated. OddJob provides estimates which are time-based and not flat rate, which is indicated in the estimating process itself. Invoices are adjusted after completion either up or down to reflect the actual time needed to complete the job. If there is a finishing problem, we also offer our warranty policy to correct issues free of charge. Sometimes technicians run into issues that pose a larger challenge or cannot be repaired despite at... read more
Unprofessional workmanship and communication Summary -- watch out for their less trained handymen, and make sure the quote includes every small detail of work so they can't layer it on later for additional cost. First job was for some painting, drywall repair, caulking, and a door adjustment. Took a lot longer than budgeted, required multiple follow-ups and revisits to get things done properly. Eventually it was fine but frustrating and less than professional experience. We chalked it up to miscommunication and one substanda... read more
Horrible customer experience Be aware of their vague quotes. This led to tacking on additional charges. I had some complaints regarding the work that was completed. The owner, Justin, was not at all interested in rectifying the situation. He was not even interested in listening to my complaint. He just laughed and billed my credit card. TERRIBLE customer experience. STAY AWAY.
Business response:
thanks for the feed back Sid OddJob provides estimates which are time-based, due to the nature of the repair and maintenance industry, and not flat quotes and this is noted in three places during the estimating process. Project invoices are adjusted after the fact either up or down based on the time consumed by our technicians. As was explained on the phone Sid we adjusted the project to reflect the time consumed, in total an additional 15 min of time, which means or estimate was extremely accurate for your project. I unders... read more
The company should stick to 'odd jobs' and leave the big jobs to the experts We hired Odd Job to do some odd jobs - recaulk a tub, fix a faucet, build shelves, some deck work, etc. While they were quoting us, we asked if they did larger jobs - like installing a wall and pocket door. They said yes and proceeded to quote us on our small reno job as well (we had already done one large and one medium reno, so this wasn't our first time through this process). They were the more expensive but we wanted high quality, we wanted to N... read more
Business response:
Hi, We want to thank you for your kind words regarding all the odd jobs we had completed for you last year. We pride ourselves on doing the small jobs that other contractors balk at, so it makes us feel good when we know that we’ve helped someone tick a few jobs off their “to-do” list. Pocket doors tend to be pulled out of their screws over time. It’s gravity, and it’s a flaw in the design of most pocket doors, including the industry standard doors that we purchased for you. These are the same doors that many homes and busin... read more
Grout replacement This was a negative experience from the very beginning with the needlessly complicated job booking system. We ended up having them replace the grout in our shower 2x and it is still spotty and has started falling out in chunks. They also did some little things around the house and in one instance, used screws that were too short. The worker was super nice but he didn’t seem to have a ton of knowledge. It’s like bringing your neighbour in for some work and paying $500-plus for the favour. I regret bringing t... read more
Business response:
Thank you very much for taking the time to review our company and for sharing your experience with us. We truly appreciate your feedback, and we sincerely apologize that you were unhappy with the project. We acknowledge and understand your frustration with what happened. We pride ourselves at being able to do a job right the first time, but we acknowledge that we may miss the mark on rare occasions. When this happens, we always do our best to make things right. We'd like the opportunity to make things right with you, but wit... read more
Frequently asked questions about Odd Job Handyman Services Inc.
How is Odd Job Handyman Services Inc. rated?
Odd Job Handyman Services Inc. has a 4.9 star rating with 496 reviews.
When is Odd Job Handyman Services Inc. open?
Odd Job Handyman Services Inc. is closed now. It will open tomorrow at 9:00 a.m.