Ogden Clinic | Business Office

Adam S 

on Google

2 weeks ago

After 15 years we changed providers to avoid Ogden Clinic. Ogden Clinic accepts our insurance, but constantly illegally balance bills when they provide services before getting valid authorizations or fail to submit claims properly. We pay copays and do not have a deductible. The billing office is centralized and refuses to work with their own providers or contracted insurers. Instead they attempt to make it a patient responsibility. They will send bills to third party collectors. Know your rights, know that credit reporting ... read more

Breanna Martin 

on Google

a month ago

I’ve had ongoing issues with the billing department at this office. Last year, right before I gave birth, they called to tell me I suddenly owed $500 that no one had mentioned before. I was completely unprepared for it and felt awful when they asked how I was going to afford a baby. It was humiliating and stressful during an already emotional time. Now it’s happening again. They’ve let my bill build up to over $300, claiming they mailed statements since April — but I never received anything. Instead, I got a text out of now... read more

andrew boerens 

on Google

3 weeks ago

I was in the process of moving, and in just a couple of weeks, my bill was sent to collections. The whole experience was a nightmare. It was assigned to one person, Jackie, and after several rounds of phone tag, I finally reached her. She told me a summons had been issued over a $200 bill. Needless to say, I’ll be going out of my way to avoid the Ogden Clinic in the future. 

Grace Bitton 

on Google

2 months ago

Dr. Elizabeth Thompson did not provide the services I requested. I needed a new antidepressant and anti-anxiety medicine. She gave me sertraline and didn’t tell me to wean off my current escitalopram, so I took the sertraline and stopped taking my other medicine. I Experienced migraines, hot flashes, paranoia, blurred and vision. I could barely speak for the three days i was taking it. She called me one night from her PERSONAL PHONE and told me to stop taking it. I switched immediately to my old medicine. I felt just as awfu... read more

Alex Johnson 

on Google

10 months ago

BE WARNED. I will be asking for referrals out of Ogden Clinic exclusively because of the billing department. The supervisor Michelle. is. horrible. Genuinely the worst medical billing experience I’ve ever had. I will be reaching out to customer care. Always issues. They give you minimal notice and then send your account balance to collections with an additional 25-65% fee. They refuse to waive the fees. Appalling. They say you sign a contract too… which I never saw on paper. Oh and if insurance gets it wrong and you’re tryin... read more