Ogden Clinic | Business Office

Kiara Crespin 

on Google

3 months ago

Truly the worst billing department in all of history. They are QUICK to send you to collections over anything no matter how small the amount is. I set up a payment plan with them and then all of a sudden I get an email that it was cancelled. I checked my account and my new balance was $0, I called and they told me they sent my bill to collections even though I was actively paying the payments on my payment plan. I switched providers to Intermountain. 

Adam S 

on Google

6 months ago

After 15 years we changed providers to avoid Ogden Clinic. Ogden Clinic accepts our insurance, but constantly illegally balance bills when they provide services before getting valid authorizations or fail to submit claims properly. We pay copays and do not have a deductible. The billing office is centralized and refuses to work with their own providers or contracted insurers. Instead they attempt to make it a patient responsibility. They will send bills to third party collectors. Know your rights, know that credit reporting ... read more

Hillary Odom 

on Google

2 months ago

Billing department is absolutely terrible. Had an accumulated bill, no big deal, got on payment plan with OC. Then OC sent to collections- annoying, but fine. Confirmed with multiple OC billers, including a family member that works there, our bill was at $0, all sent to collections. Paid off the Bonneville bill after a few months. Was then sent another bill from Ogden Clinic (less than $200; mind you we were confirmed NO BALANCE at OC) for something my husband had been seen for well over a YEAR AGO. My husband called within ... read more

Breanna Martin 

on Google

7 months ago

I’ve had ongoing issues with the billing department at this office. Last year, right before I gave birth, they called to tell me I suddenly owed $500 that no one had mentioned before. I was completely unprepared for it and felt awful when they asked how I was going to afford a baby. It was humiliating and stressful during an already emotional time. Now it’s happening again. They’ve let my bill build up to over $300, claiming they mailed statements since April — but I never received anything. Instead, I got a text out of now... read more

andrew boerens 

on Google

6 months ago

I was in the process of moving, and in just a couple of weeks, my bill was sent to collections. The whole experience was a nightmare. It was assigned to one person, Jackie, and after several rounds of phone tag, I finally reached her. She told me a summons had been issued over a $200 bill. Needless to say, I’ll be going out of my way to avoid the Ogden Clinic in the future.