Ohio State Waterproofing

Beth M 

on BBB

a year ago

I had two appointments for a free estimate. I did not appreciate the sexist comments made by the individuals that came out to complete those estimates. I am an educated woman, with two degrees and a real estate license, I did not appreciate these individuals telling me "you look like a smart woman", while discussing the procedures and financing of the those procedures. After stating that I wanted time to consider these costs into my budget, because I was already paying on other home improvement projects that were completed, ... read more

Jolynn L 

on BBB

a year ago

They didn't investigate the problem thoroughly before doing work. Therefore, work done that didn't need to be done. It was another problem and water still coming in the house 

Rosalind W 

on BBB

a year ago

First I had to call them back 3 times for the work to be done correctly. Then they are asking me to pay $145 every year to receive the warranty on a $10,000 job. They want me to pay this forever to ensure their work. I am very disappointed, as I called to complain pretty much I was told to bad. Also when they water proofed my garage there was a piece under concrete. I am having the concrete removed and they want me to pay for them to complete their work. 

Linda G 

on BBB

a year ago

Guys were friendly, responsible, reliable, hard working. Looking forward to using our dry basement again!***** 

Linda N 

on BBB

a year ago

Installation went well. The crew did a great job. Very nice and professional. The error in getting my paperwork done by the sales people was very upsetting and the delay on starting the job was inconvenient. 

Daniel P 

on BBB

a year ago

Do not recommend! They strong holded us into a deal we did not want to take. They didnt finance us until AFTER they started the work with an understanding that they were going to finance us and for at or below a certain rate. Not only did we get *****ed and blatantly lied too by the sales rep the job is not worth the price. Also they didnt even seal the exterior cracks like they said they were going to. They did the obvious ones on the porch and showed me that but they just piled up the dirt around the other sides of the hou... read more

Lauren S 

on BBB

a year ago

I have spent over 20,000 dollars for them to waterproof my house and a who new sump pump system. Well it has been nothing but problems ever since. I have had them come out at least every 6 months to fix an on going issue with their equipment. My basement had flooded at least 5 times now that they have installed their system. I do not recommend them what so ever. They have no after hours service so you are forced to call another company and spend hundreds of dollars on emergency calls. They do not get back to you in a timely ... read more

Mark K 

on BBB

2 years ago

We had Ohio State waterproofing come out a few years ago, shortly after the service we noticed some mold in the corner of our basement. When they came out they only took care of the outside and they wouldn't do anything about the damaged drywall and paneling in the basement, this was our responsibility ??We had this fixed and a couple years later it happened again, they came out and recocked the outer corner of the house and they said they put dirt around the back to build it up, don't know how they did this with a deck in t... read more

Fiona L 

on BBB

2 years ago

Ohio State Waterproofing is extremely sexist and patriarchal. I called to get a quote for MY rental owned by MY LLC.They insisted that mY hUsBanD be present at the appointment. I posted that on their business page. Instead of addressing the issue, they decided the best way to deal with it, is to block me.