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Oilstop Drive Thru Oil Change
- Oil Change Stations
- West Valley City, UT
About this business
Location details
5534 W 3500 S, West Valley City, UT, 84120, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I waited almost two hours for an oil change in the heat of the summer. I purchased a Groupon for a synthetic oil change and they gave me a synthetic blend which is cheaper. They never called me back to rectify the situation. My car is newer so it requires full synthetic. I won't be able to get the protection my car requires with the below par oil change they gave me. They could have easily had me move to the next bay if they knew the guy in front of me required an hour long service. But instead they made me wait behind him a... read more
This guys ripped us off today ! Bought a Groupon for an oil change ! At the start everything went fine, he said this truck will need two more cans of oil which will be additional 25$! I said fine! Long story short they said your truck requires certain oil we use this. Here I am confused, left exhausted because I waited for close to an hour. I said fine. Then at the end he said my bill will be additional 25$ Totaling 50$ extra on top what I got on Groupon. I told him you can't do that, he said sorry for should have communicat... read more
Business response:
Hi Nick, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We want to clarify that our Groupon offer covers up to 5 quarts of oil, and any additional quarts beyond that are an extra charge. This information is outlined in the Groupon offer details, but we understand how frustrating unexpected costs can be. We also sincerely apologize if there was any miscommunication during your visit. That is never our intention, and we appreciate the opportunity to improve. Please reach ... read more
The best service I have received. They treat each customer so well. Complimentary drink while they work on your car. They aren't pushy either, but they do give you ALL of your options. Won't go anywhere else!
I got my registration done at my last visit. The staff were super responsive, respectful, and kind. We got to stay in our car as they quickly completed the work. If this was the service for a registration we will definitely be coming back with all our cars for registration and oil changes. Nice job!
Frequently asked questions about Oilstop Drive Thru Oil Change
How is Oilstop Drive Thru Oil Change rated?
Oilstop Drive Thru Oil Change has a 4.5 star rating with 722 reviews.
When is Oilstop Drive Thru Oil Change open?
Oilstop Drive Thru Oil Change is closed now. It will open tomorrow at 8:00 a.m.