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Olive Pointe Apartments
- Apartments
- Olivette, MO
About this business
Location details
1100 Indian Cir Dr, Olivette, MO, 63132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Excellent palce to live Excellent management and maintenance. Special thanks to manger. She is extremely professional, and she pays attention to the tenant's issues and responds quickly. Units are clean and well maintained.Safe place to live with family.
Business response:
We're glad that you have had a good experience with us! Thank you for the kind review.
Nov 2020 - Present I like my apartment a lot. The staff is very professional and prompt with maintenance requests. The application and move-in processes were very easy. The only reason I cannot give 5 stars is because of the neighbors. The unit I stay in used to be the leasing office, so the unit above me is sensitive to even the slightest noise. Upon our first week living here, the property manager reached out saying that we got complaints of noise during quiet hours. I told her that it is unacceptable that they were bangin... read more
Business response:
We are glad to hear that you have had an overall good experience with us! If there is anything we can do to help make it even better, please let us know.
Something is in the air Been in my unit about 2 months. The white on my shoes boxes have turned yellow and so have some of my shoes and shirts. The walls are so thin. I hear everything that goes on in the unit above me and next to me. The hallway smells horrible at times. Parking can be a mess at times
Business response:
We are sorry to hear that you have had this experience. Please feel free to reach out to us so we can help remedy this issue.
Everything that GLITTER is not GOLD I agree with the previous comments about the smelly/trashy hallways, and loud neighbors. On the weekend the building reeks of weed. People hang outside of the building. The units are updated but after moving in I found a lot of short cut work was done in my unit. It's always cold in my unit; on cold days I have the heat on 78 plus an electric heater to stay warm. There are several mold areas in my unit such as the window, bedroom closet and laundry room. Parking is horrible, lord forbids i... read more
Business response:
Thank you for the feedback. We invite all of our current residents to contact management should they encounter any problems. All complaints of disturbances are taken seriously and handled as such. We follow industry protocol for documenting/addressing any lease violations. Our maintenance department works toward a fast and efficient response to all service requests, which can be called-in or registered via our online tenant portal at any time. Snow removal is of great priority to us, and our contractor provides cleanup as qu... read more
Smelly hallways Hallway smells like weed, you can even smell it in the bathroom and bedroom closet. There is no no smoking policy but tenants do whatever they want to. If you don’t want your clothes smelling smokey this is not the place for you.
Business response:
Sorry to hear of this experience. Our community common areas and halls are thoroughly cleaned on a bi-weekly basis by a professional third-party cleaning company. We strive for cleanliness and a nice community presentation—up to and including the neutralization of any potential odors—within a building where anywhere from four to eight families reside and occasionally have guests. Olive Pointe has a strict no-smoking policy in place for the community and welcome any formal complaints be made to management to address.
Noisy Neighbors I like my apartment a lot. The manager is very professional and prompt. Maintenance is prompt as well. The only reason I cannot give 5 stars is because of the neighbors. The unit I stay in is very loud during and after hours. I have made several complaints to the manager. The unit above me is ridiculously loud for no reason. Besides that, the apartment itself is great.
Business response:
Sorry to hear of this experience. We feel that all of our residents are entitled to an enjoyable and peaceful tenancy—relative to the nature of multifamily living—and we work hard to enforce community rules and regulations to insure that. We welcome any formal complaints be made to management for resolution, where we follow industry protocol in documenting and addressing issues of disturbance to the very best of our ability.
Frequently asked questions about Olive Pointe Apartments
How is Olive Pointe Apartments rated?
Olive Pointe Apartments has a 3.1 star rating with 44 reviews.
When is Olive Pointe Apartments open?
Olive Pointe Apartments is closed now. It will open tomorrow at 9:00 a.m.