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336 N 115th St, Omaha, NE, 68154, United States
Get directions$127 dollars to come give estimate seems high. Friday 4p.m someone wants to go home instead
Business response:
Stew Dee, We take your feedback very seriously and would appreciate the opportunity to to speak with you to properly address your concerns. Please contact our manager at 402-740-1777 at your earliest convenience.
We used this company last year to clear our main line, so when it clogged again, we called them. A nice young man came out and cleared the line, gave us a coupon and told us we needed our main line replaced. We then got an estimate for over $10,000. We asked that they honor this coupon, and that turned into an argument. We asked for a foreman to come out and discuss the project, and made an appointment for that. We were given a two hour window (10 to noon), so we missed a morning of work waiting for them to show-they never d... read more
I called on a Monday the gal I talked to said the tech would be to my house the following morning to repair our broken drain pipe between 8-10. I received an automated text that said the appointment was changed to 12-2 at nearly 10am Tuesday. Spoke with tech and sent him video of my problem at around 12. 3pm rolls around and I haven’t heard back from tech. I texted him to ask for an update and he said he wouldn’t make it out today. While I understand things happen I always believe it’s in poor taste to assure someone you’ll ... read more
We hired Omaha Drain to jet our sewer line drain. They found a crack in a pipe under our driveway and therefore was hired to replace the cracked pipe. We were told that this would be about a 2 day project to complete. However, with poor communication and lack of prioritizing the job, it took them 3 weeks to fully complete the job. There was one night that they were at our house until 11 pm loudly drilling into our driveway, which we later received complaints from our neighbors about. There were several days that our driveway... read more
I was quoted over $400 to snake a drain.
yesterday I was lightly struck by one of this company's vehicles while heading home from work and the driver kept on driving after he ran a red light and crossed untitled lanes to force my truck into the median and bending a wheel or tie rod. I called this company, the driver denied involvement and the lady on the phone said there was nothing that could be done. So, I have filed a hit and run report with the police and will be sure to leave a review of this "business" every opportunity I get! DO NOT USE THIS SHADY COMPANY!!!... read more
I used Omaha Drain because the reviews were good and their website states that their price is$99 for the first hour and $25 for each additional 15 minutes. They did a good job and were done in an hour. Then I received a bill for $249 plus tax. When I questioned it, they said it is no longer correct on the website but they don't have it updated. They didn't bother to tell me that when I first called and said they would not honor the price on the website. If they advertise a price, and don't honor it, it seems like false ... read more
I would never recommend this company not only for what happened but for how they handled it. Their technician walked into our home without permission this morning. I was home asleep and he had a 19 second call with my fiancé saying he was on his way to our home. My fiancé said “hold on until we verify the work order because we never put one in” the worker said “oh” and hung up and entered our home anyways. He said answering a call was permission to enter. NO. I woke up to my dogs barking, luckily for that guy they were shut ... read more
Hardest working man in show-business! pay this man
Omaha Drain has a 4.6 star rating with 1,211 reviews.
Omaha Drain is open now. It is open 24/7.