This profile has been claimed by the business owner or representative.
718 Dulaney Valley Road, Towson, MD, 21204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
We decided to skip the Valentine's Day crowds this year and eat in, following a friend’s recommendation to try Omaha Steaks. Honestly, it was the best decision we could have made! The steaks were incredibly tender—literally melt-in-your-mouth soft. They included a signature seasoning that elevated the flavor to a professional steakhouse level. We were also impressed with the sides; the Potatoes Au Gratin were delicious and the perfect pairing. It was a premium dining experience from the comfort of our own home. It's a bit pr... read more
UNBELIEVABLY BAD!!!! WORST COMPANY EVER! WAITED ON HOLD FOR AN HOUR AND 15 MINUTES ONLY TO BE HUNG UP ON! TERRIBLE COMPANY!!! I placed an order for 3 boxes with a delivery date of 12/17/25. The order was accepted and the delivery date was confirmed. Since then it has been postponed multiple times, the latest of which just happened as I have been waiting on hold for over an hour. They are now saying the delivery date is 12/29/25. The website still promises delivery before Christmas. They are lying. No one is answerin... read more
I had issues with the app and website Adjusting my delivery date. So I called locally. Just Can’t do better than making an order with Tim here. Funny, professional and excellent guy! Can’t wait to enjoy my Thanksgiving dinner. Thanks a bunch Tim and have a great holiday season!
Went to the Towson MD store for the first time. We felt very rushed. The customer service rep, Tim Y., did not make us feel welcome. We were there to purchase Carmel Apple Tartlets but also wanted to browse. However, Tim rushed us so we were not able to look at other products. He also did not like when we said we were not interested in giving our personal info (we were previous online customers and the amount of mail & email was overwhelming). We drove 35 miles and will not be back.
I would give 0 stars if that was an option. Customer service is almost non-existent. My order was totally different than what I had paid for. No scalloped potatoes, no free extra burgers and we got different (lower) quality steaks. This was a bait and switch scam. Items were to be a Christmas present and when I tried to return it, they continually put me off with repeated emails and promises to make things right. They finally offered me a $25 gift card which means I would have to purchase more items from them to use it. Less... read more
Omaha Steaks has a 3.2 star rating with 50 reviews.
Omaha Steaks is closed now. It will open tomorrow at 10:00 a.m.