One38 Mott Haven

Rowena Manapat 

on Google

a week ago

This building deserves zero stars. Moving in was the worst decision I’ve ever made. From the start, it’s been nothing but broken promises, poor conditions, and neglect. Picasso from Nooklyn lied about amenities, and JCS Realty has been unresponsive. The hot water barely works, often forcing my daughter to shower in cold water and miss school due to illness. Power issues are constant — our A/C smoked before breaking down, and wiring seems faulty. My daughters were given fobs, after mgmt verbally asked us not to talk to neig... read more

M 

on Google

a week ago

This building is a disaster in every possible, and I’m absolutely livid about it. They sold me on a dream, and now I’m stuck in this crumbling nightmare. If you enjoy paying for nothing and dealing with incompetence, this is the place for you. The management here is the worst I’ve ever encountered. They are completely incompetent and couldn’t care less about the tenants. They act like I’m the problem for expecting basic living conditions. I’m not the only one who’s been frustrated—JCS Realty holds an F rating from the Bet... read more

Anthony Williams 

on Google

3 months ago

Don’t fall for the bait-and-switch with this apartment building. While the amenities and offerings sound great on paper, the reality is a completely different story. Poor execution and inconsistent service have made living here a nightmare—from frequent power outages to an unreliable and ineffective management team. Since moving in, my car has been broken into twice. I was also promised parking would be available, but that still hasn’t materialized. Many of these issues could be easily resolved with a stronger management t... read more

Pedro Paredes 

on Google

4 months ago

Please be warned, 138 Bruckner is a nightmare. The biggest issue with this building is that we don’t have a Managment company. There are two people in the developers office who are “acting” as the management team. It has been a nightmare since the day we moved in back in September . First, we didn’t have hot water for a month so we had to get HPD involved. For the past 4 months, we have been experiencing constant blackouts. Sometimes for more than 5 hours and they don’t say anything. They never communicate. They simply don’... read more

Liza A 

on Google

4 months ago

False promises from start to finish. This “new” building is hardly finished or ready for move-in months after opening… It’s another quick build with shoddy workmanship. After several months, power goes out every other week. No electricity. No heat. Water is lukewarm. Overpriced for the area. Pool and spa area are not even ready or permitted by the city. Not worth the hassle or the gaslighting.