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Orkin

4.3
  • Pest Control
  • Southfield, MI

About this business

Home ServicesPest Control

Location details

20998 Bridge St, Southfield, MI, 48033, United States

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4.3361 reviews
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Cheryl V.'s profile image
Cheryl V. 
rating
9 years ago

I recently had to call an extermination company to remove some unwanted guests from my home. I called Orkin in Chesterfield and was very pleased with both representatives that came to my house. The inspection Rep. was named Matt and was more than willing to answer any questions I had for him, regardless of how redundant or abnormal. I was extremely happy with the service Tech. that executed the treatment, his name was Shawn P. RT# 548-11. He made me feel comfortable with the treatment process, expected outcome of treatment, ... read more

Matt L.'s profile image
Matt L. 
rating
5 days ago

We hired them for two locations of our business for moth control. After a few months and almost $2,000 in charges they didn't find any moths. I found that odd since I supplemented their traps with my own cheap Chinese traps. My cheap traps were catching loads of moths. When I confronted them about this, they acknowledged that they had been using the wrong traps. They offered to give me 1 free month. I told them that I didn't think it was fair to have paid so much for their service when it did nothing and requested instead to... read more

Cecelia F.'s profile image
Cecelia F. 
rating
a year ago

If I could give Orkin a 0 I would . I scheduled an appointment with Orkin on Friday , for the following Friday since that was the soonest they would be able to come out . The following Friday was the Friday before Labor Day weekend . I received the confirmation that someone would be out to service my house between 12pm-5pm. Orkin's driver texted me at 2:32pm saying that he was five mins away from me. 3:30 goes by , 4:30, 5:30. I sent the driver a text at 5:30, and received nothing . 7:00 goes by and I realized I still haven'... read more

Jo W.'s profile image
Jo W. 
rating
a year ago

We called orkin to spray around our house for ants. they came out to spray but said they couldn't spray behind bushes because they couldn't get back there with their equipment on their back. That was ridiculus! There was plenty of room. A salesman came to check the house for rodents. He recommended caulking around the whole house. We agreed. Meanwhile the ants were back a week later. Orkin came out again to spray. The ants came back. I finally sprayed them myself with some insect spray from Lowe's. As far as the caulking ... read more

Jeanne B.'s profile image
Jeanne B. 
rating
2 years ago

When the inspector and technician came to my house, the technician did a good job placing the traps. The inspector stated what needed to be done. However then the inspector told me where to sign and initial on their phone and tablet. She did not say what I was signing, we never discussed the price of their service, the length of their, service, or the length of the contract. I was given no contract to read over nor any pricing or financing agreements to read. The next day I did get documents in an email. The contracts must h... read more

Chronolith 6.'s profile image
Chronolith 6. 
rating
2 years ago

initially called about a large critter in my attic, the company ensured they'd be able to handle the situation. They came by and laid some measly home depot style mouse traps and sprayed for bugs which I never inquired about. they automatically signed me up for some mosquito program I also never asked about that I had to cancel. first guy told me they would install a one way door and seal any openings in the house. 3 months and 3 visits later, they come by for 5 minutes to check some tiny mouse traps and spray for the bugs ... read more

Deborah P.'s profile image
Deborah P. 
rating
5 years ago

I had an orkin tech for the Southfield area q come out regarding our carpenter ants. Where is the customer service? No verbal skills. Took him to the basement where the wood shavings were. He looked at it in amazement. I asked if this is what he would normally see with carpenter ants. No answer. I asked him his name and introduced my husband and myself. He came back in the house after going to the truck. Next thing I know he was in our bedroom. No hey I'm about to get started. He sprayed around the perimeter of the house w... read more

Frequently asked questions about Orkin

How is Orkin rated?

Orkin has a 4.3 star rating with 361 reviews. 

When is Orkin open?

Orkin is open now. It is open 24/7.