Orkin Canada Pest Control

Avery M 

on Google

3 months ago

Customer service was outstanding—Sarah in the office was wonderful, responding to emails lightning-fast and answering every question thoroughly. That said, I'm not convinced we don't have pests, as my partner and I have personally seen them. Orkin brought in their detection dog, who reportedly found nothing, $250 + gst waisted, but this didn't reassure me as we've seen the pests and without visible proof, Orkin won't treat. I'll be seeking a second opinion from another company as my small children, my partner and I all have ... read more

Brittany Mielnichuk 

on Google

7 months ago

Extremely disappointed in the customer service of Orkin. For nearly a month I have been leaving messages with their call center and voicemails at the local Winnipeg number to book a follow-up appointment for the mouse program that I have purchased. No one seems to return calls and the 24-7 hours is a joke. It is a call service where they take all of your information and tell you someone will call back... But they don't. I have several bait stations set up at my house that haven't been checked for over 4 weeks when the tech ... read more

Stewart Shinnan 

on Google

8 months ago

Orkin was very good. They responded to my issue in a timely manner and Brittney was amazing. Everything was explained in detail and we knew what the procedure would entail. 

Savannah 

on Google

9 months ago

Very disappointing customer service. I was given a 2-hour appointment window today, but no one showed up. I tried calling multiple times, couldn’t reach anyone, and had to leave messages on both the local and national numbers. I finally sent an email myself and only then got a response saying it was “too rainy” to come and asking me to reschedule. No proactive communication, no courtesy call, nothing. If weather makes a visit impossible, that should be communicated clearly and promptly—not left for the customer to chase down... read more

Harleen Sekhon 

on Google

4 months ago

Awful service. The technician (Sarah) hung up on me after muttering something under her breath. No technicians available to actually perform any services.