OSF Medical Group - Ear, Nose & Throat

Lexi 

on Google

4 months ago

Tiffany Thompson is amazing! She listens to your symptoms and does everything she can to help! Very kind, thorough, and knows her job WELL! I’ve been to 3 different ENTs and she’s the first one who didn’t sluff me off and say I just have vestibular migraine. She Actually listened to the issues without interruption. Very clearly communicated what the options are, and we made a plan to help my ears! Thank you Tiffany for making this experience as painless as possible! I won’t go to another ENT as long as you’re in the field ! 

Jen Rhodes 

on Google

2 years ago

My daughter was referred over to Dr. GUPO. She was an amazing dr. The problem with this office is they can't set up a schedule for surgery more then 2 weeks prior. I have been to this office before with another child. We had surgery set 6months in advance. Why we can't even get a date for surgery. The lady scheduling surgery is so rude and treated both my daughter and I extremely rude. She doesn't understand that people work full time and my daughter goes to school. We asked for a date more then 2 weeks prior. This place h... read more

Erin Brown 

on Google

2 years ago

I just had a biopsy done with Dr Petruzzelli and he was great along with the entire staff! They got me scheduled in without delay following my PET scan and provided a great ASL interpreter-Shana from OSF. Margaret and all the ladies were wonderful about making sure I was taken care of and comfortable. Dr Petruzzelli explained the procedure to me, made sure I wasn't in pain, and got it promptly & efficiently done! All had a great bedside manner, professionalism, and empathy! I would definitely recommend this group! ☺️🤘⚕️👏 

Manhal Abood 

on Google

5 years ago

I had one of the worse experiences . I had a very complicated surgery with Dr Guy Petrozielli , I was released from the hospital 2 days after surgery without any pain medication, I called him many times complaining out of pain but he has no mercy to prescribe some pain killers, I had to go to the emergency room twice . 5 weeks have passed and I am still on liquid diet and every time I eat I get a 10 out of 10 pain, called him to schedule an appointment and tell him about my pain, and I got a call back stating they cant do an... read more

Danielle A 

on Google

5 years ago

My son's pediatrician sent a referral to this place to have his hearing tested, but I was never contacted by the ENT office to set up an appointment. I had called them to verify they received the referral and they had, but they said it would take 2 business days to process and they would contact me. It has now been 8 business days with no calls. This is not the first time OSF has been a failure and it doesn't paint a good picture. I'll be taking my family for care elsewhere.