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OSF Saint Francis - Behavioral & Mental Health
- Counseling & Mental Health
- Peoria, IL
About this business
Location details
617 Northeast Glendale Ave, Peoria, IL, 61603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My turn to review… I get to do two as I’ve actually been through this program 3 times… one successfully 5 years ago and was way better. The second time 4 months ago I had to stop the program early due to audiology appointments and dealing with vertigo. Which means a few times I had to step out to make appointments calls or respond to my chart. Which was in advance, made aware that I was struggling with hearing issues and ringing and dizziness that was spiraling my panic attacks. They held all of that against me when I came b... read more
They are not proactive at all when it comes to helping you with appointments. Their 15 minutes late policy is horrible and should be flexible as it's a place for mental health. I mean the therapist has an hour block scheduled for you and if you are 20 minutes late and are just having a hard time in life they just won't see you and will cancel your appointment. What does the therapist do for that hour? Just not happy with this place at all...
Laura Stone at OSF Behavioral & Mental Health has been my guiding therapist for almost a year. She is incredible! Her listening and coaching skills are first class, I feel lucky to have her and the support team help. The intake team are responsive to scheduling needs and not once have I had to wait. Laura Stone I greatly recommend. OSF is lucky to have her. She is a “A” player. Thanks!
The counselor here, Laura Stone was very amazing when I first started coming to see her in the Spring of 2023. I had my last appointment a few weeks ago. I realized I would not be coming back after my last appointment with her. After refusing multiple times to do this partial hospitalization program that they have and telling her multiple times, I flat out do NOT have a schedule that allows for that as a single mother with two young kids, when it was brought up the 3rd or 4th time to me and refusing and telling her this is N... read more
My daughter has been waiting 3 days for a Psych evaluation and has to wait to see someone before she can leave. They lady was in the room right next to her and still left for the day on day 1 and was supposed to see her next but instead went home for the day and never came back the next day.
Frequently asked questions about OSF Saint Francis - Behavioral & Mental Health
How is OSF Saint Francis - Behavioral & Mental Health rated?
OSF Saint Francis - Behavioral & Mental Health has a 2.6 star rating with 25 reviews.
When is OSF Saint Francis - Behavioral & Mental Health open?
OSF Saint Francis - Behavioral & Mental Health is closed now. It will open tomorrow at 8:00 a.m.