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Our Lady of Mercy Life Center
- Nursing Schools
- Guilderland, NY
About this business
Location details
2 Mercycare Ln, Guilderland, NY, 12084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst place ever!!! They ignored my mother. I found her lying in her own feces. After 3 weeks, I took her home and had a private nurse for 12-16 hours a week She died in comfort with no drugs. I'm so glad I didn't let her die alone in that terrible nursing home. Stay away from they place. And to top it off, they have the nerve to charge $13,000 a month...for what ????
My uncle Josh was in this facility. I am going to start off with it seemed nice at first but they are very short staffed. He was there for rehab services only. My uncle had very early stages of dementia. He didn’t wonder he couldn’t even walk that’s why he was there! They put him on the dementia floor where the other seniors were yelling wondering around my ucle didn’t have any of those issues. He couldn’t even walk be just had colon removed! The nurse stated that he shouldn’t be on this floor. Hr got moved immediately into... read more
I had someone that I care for stay there and I had some issues with things. They never let the person go to the bathroom on her own when she was capable of doing it. I’ve told them to take the wheelchair away from the person and you have to use a walker to get stronger and they would never let her do that And all the time she was there for three weeks they never had her take her dentures and she ended up with sores in her mouth. They treated the person like an infant when they had no broken bones when they fell a month ago, ... read more
My brother-in -law, who was there for rehab, was left lying in bed in surgical scrubs nearly every day for weeks. We were promised by the Supervisor of Nursing for updates that never came & begged for a nurse to call us - nothing. Call bells went unanswered for 30-60 minutes & longer, as observed by multiple visitors. Our friend, a retired nurse who visits often on our behalf, has concluded they are neglecting him.
I just want to say that my mother was just moved to OLOM and we really don't have enough words to express the gratitude that we feel towards all the loving staff and healthcare providers all the facility. I have yet to come in and smell any foul odors. I constantly see housekeeping going around the facility and cleaning. They are professionals and seem dedicated to their residents. My mother is really thriving so far under their care and I can't wait to see how far their compassionate care will take her on her recovery journ... read more
Frequently asked questions about Our Lady of Mercy Life Center
How is Our Lady of Mercy Life Center rated?
Our Lady of Mercy Life Center has a 3 star rating with 40 reviews.
When is Our Lady of Mercy Life Center open?
Our Lady of Mercy Life Center is closed now. It will open on Monday at 9:00 a.m.