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Pacific Lightwave

5.0

About this business

Pacific Lightwave is a local internet service provider offering high-speed internet access to residential areas, businesses, and events. A California Public Utility company, we provide dependable internet service for today’s digital life. For more details please contact us at - https://www.paclw.com/ 

Location details

41905 Boardwalk, Suite Q, Palm Desert, CA, 92211, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
5.057 reviews
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Art Vasquez's profile image
Art Vasquez 
2 weeks ago

Julian, the technician who came to install the equipment was friendly and very efficient in his installation. He answered all my questions and is very knowledgeable in the systems' ranges and capabilities. It was a very windy day which does affect signal and he ensured that the antenna received the optimum signal. Very pleased. Thank you Julian. 

Sean McColl's profile image
Sean McColl 
2 months ago

The Pacific Lightwave team was very helpful and responsive. They were quick to come to my location to assess my antenna location and signal strength. From there, they quickly mobilize their installation team and Julian was able to quickly install and get my Internet connection up and running without a hitch. Julian was very helpful, friendly and quick to take care of the installation. I would highly recommend the Pacific Lightwave team for those who need affordable Internet access in the high desert area. 

Don Symms's profile image
Don Symms 
a month ago

Pacific Lightwave has been fast and reliable something we thought we would never see. Spectrum wanted $8000 to connect our house to the box at the street! Really!!!! We tried Frontier and once again they disappointed us at every turn. Starlink was $$$$, so for 2 years now we have been using pacific Lightwave at our home in Yucca Valley and hands down they are the most reliable internet company I’ve ever used. Excellent support as well. We now have their service at two of our rentals too. A+ 10/10 Thank you Pacific Lightwave!... read more

Mitch Burton's profile image
Mitch Burton 
5 months ago

The internet itself is good, and the tech service is good as well, but the sales side is horrible. It took us almost a month to get the services. We are now renting at a different location and have been trying to cancel for literally months. They are charging us for services after we asked to cancel. We have sent emails. We have called. Finally, my husband left a one star review. They finally called back and left a voicemail saying they wouldn’t charge us again. There was just another charge to our card. It shouldn’t be this... read more

Madison Orourke's profile image
Madison Orourke 
5 months ago

Excellent service from start to finish! I recently moved into a new apartment and was able to get a site survey and internet installed all in the same day. The process was smooth, efficient, and the team was incredibly friendly and professional. Highly recommend! 

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Frequently asked questions about Pacific Lightwave

How is Pacific Lightwave rated?

Pacific Lightwave has a 5 star rating with 57 reviews. 

When is Pacific Lightwave open?

Pacific Lightwave is closed now. It will open tomorrow at 8:00 a.m.