Paramount Heating & Air Conditioning

S Taylor 

on Google

3 weeks ago

High pressure sales tactics, Goodman products, while asking for 5 star review. This is my review after 13 months. I regret purchasing from Paramount. Do your homework and shop local. New Goodman AC/Heat Pump installed late first qt 2024. Furnace started making noise within weeks of install. Called, two techs responded. Stated they couldn’t hear it. Before walking out, the older tech told the new tech to tell me they ordered a part. The tech stated to me they ordered a part and would call me when it came in. No contact. No ... read more

Lauren Cooper 

on Google

2 weeks ago

BUYER BEWARE - They have a great sales team, but their maintenance department is horrible. We bought a brand new unit 2 years ago and it has never worked well because they had a botched install. We have contacted them multiple times. They refuse to make it right. For example, just last Friday we scheduled a maintenance appointment because our two year old unit is not working and our house is 80 degrees. They no call no showed us after we took off of work for the appointment. When we called, they said they would look in... read more

Ann O'Brien 

on Google

a year ago

Hunter was my technician and he was very professional letting me know he was on his way. He took the time to resolve warnings I had showing on my wall thermostat. Then worked on the real problem. Refrigeration issue. He letting me know everything he was checking and was able to get an appointment on the day I called ! 

Nancy Schott 

on Google

a year ago

I have worked with Paramount and, specifically, with James for several years now. From the very beginning, I was incredibly impressed by Jame’s professional, honest, friendly, and knowledgeable interactions with me. In my most recent interaction this week, it has become clear that I’m either facing increasing maintenance issues with my 10+ year old system or I need to replace it. James’ straightforward explanations that detailed the pros and cons of both sides of that coin made it easier for me to decide to replace it. A... read more

deadlydorock 

on Google

2 years ago

I found Paramount at one of the Home & Garden shows. No hustle or big advertising budgets. Just a local company with a crew that has not failed me nor disappoint. I’ve had many different crews or techs visit and they’ve all been solid reps. Regular tune ups are key! Nothing is cheap. And you wouldn’t want to invest in this type of equipment that is more about the sale (which means it’s more about repairs). I had options, I had good advice, and I am very pleased with the whole team at Paramount.