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Parker Place Retirement Community
- Assisted Living Facilities
- Parkersburg, IA
About this business
Location details
707 Iowa 57, Parkersburg, IA, 50665, United States
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I would say receive the appropriate care, they answer all my questions and contact me as needed for follow-up care or something I need to be made aware of. Huge respect for nurse [name removed] who really cares for the patients and works exceptional hours. She is retiring soon and will be greatly missed!
That they were very helpful getting him settled in when admitted. In contact with me on his likes on what to do n to keep busy, etc. I'd give a positive experience and recommend taking a look at. We picked this community, because they had a shared room price, friendly staff on tour, clean. Residents out in common areas n engaged. Fairly close to home town.
We picked this community, because Parker Place was the most for the least amount. They have a new kitchen manger, so hopefully the food improves. Overall, they are very good.
Parker Place is excellent. So far, they've been very friendly. I know they are short staffed, but they seem to be working through that. The community itself is small and I would recommend them to others.
Our family had an in person tour and it was a good tour experience, it was a solid second choice but the location was just a little to far away.
Don't be put off by the distance, it is a really nice place, for me it was worth the drive. The room sizes are nice, and the layout of the community is good. My mom was in memory care. My mom liked the food. They have secured outdoor space for memory care residents.
This is my first choice. I think mom would be happy here. She is very difficult and very demanding, and I feel like Parker Place is the only place that seems equipped to handle her needs. Dad is having a hard time coming around though, so we will see if we can get this to work. I really like it here though.
Business response:
We are happy to hear that you found the perfect fit at Parker Place. Please let us know if there is anything else we can do. We appreciate your review!
I was very disappointed with the care that my family member received. They promised a lot but definitely did not deliver. Staff were pleasant and respectful and the place was clean. But communication was extremely poor. It wasn't until I received a call from the hospital that I even found out that they had sent my family member to the hospital. When I called the next day, the nurse at Parker Place was not even aware of it. There is not enough supervision and staff are overwhelmed trying to care for everyone. My family member... read more
Business response:
Firstly, thank you for taking time out of your day to share your feedback about the experience you had at our community. It is very much appreciated and we are taking your concerns very seriously. It is always our goal to provide resident-focused, compassionate care. Our entire management team has discussed your concerns and are making changes in our communication protocol to ensure this is an isolated incident. We appreciate you entrusting your loved one's care with us and hope that we are able to learn from your feedback t... read more
Frequently asked questions about Parker Place Retirement Community
How is Parker Place Retirement Community rated?
Parker Place Retirement Community has a 4.3 star rating with 25 reviews.
When is Parker Place Retirement Community open?
Parker Place Retirement Community is open now. It is open 24/7.