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Parkwood Health & Rehabilitation

3.4

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Location details

900 Gagel Avenue, Louisville, KY, 40216, United States

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3.445 reviews
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Michelle L.'s profile image
Michelle L. 
2 months ago

She is the greatest person and sweetheart. 

Business response:

Hi, Michelle. We are thrilled to learn that you had a positive experience with us! 

Terry B.'s profile image
Terry B. 
2 months ago

Nice place to visit but don't live here.  

Business response:

Hi, Terry. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Angela U.'s profile image
Angela U. 
2 months ago

This isn’t the best facility out there but I can say there are some great people that work here. Haven’t had anything to say bad about the nurses yet. But on the other hand there is things that we don’t agree with on some of the CNAs. Lanesha is a great person to listen to your problems and makes you feel better when an issue has you down.  There is one CNA/CMT that is AWESOME but I do not know her name because she hasn’t been my moms CNA.  

Business response:

Hi, Angela. Thank you so much for leaving us a stellar review! 

Cameron's profile image
Cameron 
3 months ago

Parkwood is a very loving place to bring your family member they take care of residents and make them as comfortable as possible  

Business response:

Hi, Cameron. Your feedback is highly appreciated. Thank you for the review! 

Denise's profile image
Denise 
2 weeks ago

I would give less than a 1 if possible. if your loved one can not feed themself or speak for themself, do not place them in this facility. How anyone can walk past anyone starving and not feed them I will never understand. the level of uncaring, cold, unempathetic goes beyond. when the people who work in the facility are telling you in private to get your loved one out. something is drastically wrong. For everyone who failed to correctly treat, did not feed, and did not give the dignity my love one deserved, your day will ... read more

Business response:

We appreciate your feedback, Denise. If you would like to discuss your experience further, don't hesitate to reach out to us at (502) 368-5827 or info@parkwoodhr.com. We would love the opportunity to resolve any issues. 

Angela Underwood Nee N.'s profile image
Angela Underwood Nee N. 
a month ago

WORSE PLACE TO PUT YOUR LOVED ONES. MY MOM WAS THERE AND WAS NOT TAKING CARE OF AT ALL. HAD TO GO TO THE HOSPITAL AND THEY CALLED APS (ADULT PROTECTIVE SERVICES) on them cause she had some BIG sores on her butt and other issues. There is some very great people that work there. The most worse CNAs I have ever came crossed.  

Business response:

Hi, Angela. At Parkwood Health & Rehabilitation, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please call us at (502) 368-5827!  

Samantha G.'s profile image
Samantha G. 
3 months ago

The employees are somewhat nice the place isn't fit for a coach roach to live in . Wouldn't recommend anyone to live there  

Business response:

Hello , Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand your concerns. At Parkwood, we are committed to providing quality care and service, and your comments are taken seriously. We would appreciate the opportunity to learn more about your experience and address any specific issues. Please feel free to reach us directly at 502-368-5827 so we can discuss this further. Your feedback helps us improve, and we value every opportunity to do so. Kind Regard... read more

Frequently asked questions about Parkwood Health & Rehabilitation

How is Parkwood Health & Rehabilitation rated?

Parkwood Health & Rehabilitation has a 3.4 star rating with 45 reviews. 

When is Parkwood Health & Rehabilitation open?

Parkwood Health & Rehabilitation is open now. It is open 24/7.