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Patio Enclosures Sunrooms
- Patio Enclosures
- Rockaway, NJ
About this business
The one, the only, Patio Enclosures! Patio Enclosures brand sunrooms, solariums and screen rooms have been trusted by homeowners since 1966 and are renowned for their exceptional quality and craftsmanship. Every Patio Enclosures room is custom designed and custom manufactured specifically for you and your home. Whether you are planning to enclose an existing porch or patio space or add a whole new space while maximizing your view of the outdoors, Patio Enclosures screen and glass systems are an ideal choice for your home. An... read more
Location details
198 Green Pond Rd, unit c, Rockaway, NJ, 07866, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
I can't find my previous review, so here's a new one. ****'s attempted to address a couple remaining issues I had, but Great Day was not interested. No one contacted me or even returned my phone calls. We signed a contract in May of 2022. This was supposed to take about three weeks. So, the project started off with a bang, and then it dragged on and on and on--an hour one day, then maybe a few days, and then a couple hours. Tools and materials littered the ground for weeks. The electrician didn't have the courtesy to not tra... read more
They were HORRENDOUS! Very bad communication. No one from upper management would respond to our emails. Our project took 7 months to complete. Which is ridiculous!! We asked for some type of compensation and they totally REFUSED and don't give a ****! We wish now that we would of never had this project done by Great Day!
My experience has been very disappointing. This project started in November '22 and we were told that it would take 10 working days. However it is still not complete and failed a final inspection by the City of Naperville. It failed it's City of Naperville inspection on 6/12 for various reasons including a lack of stamped plans on site and the tripled beam already twisting and needing 6xle post connections. Note that there is now a leak where the two french windows meet. Previously to that, the doors were not installed prope... read more
At the end of construction of our enclosed patio I had rated Patio Enclosure 5 stars. However, at 6 months or so after completion, I noticed a seperation of the pieces near the frame of a window. Anyone could see clearly out of this opening and feel air entering through it. Also, noted that one of the two screen doors was stiff to open and close...it kept jumping the track. I sent a text to our representative, who did call back. I sent photos and order number as requested. NEVER had any response. I called the office several ... read more
Horrible customer service, lack of communication, and timeliness of completion. Our project began mid April. We were told this project would take 1-2 weeks **** as of June 24, 2023 we are on week 11 and our project is not even close to being completed. The communication with this company is awful. I call the local office and get no response, or very little. I contact the cooperate office and they have to send an email to the local office to have someone call you. I have requested to speak to someone higher up multiple times ... read more
Horrible customer service once youve bought into their project. It took 5 builds/5 months for them to complete . Would not even expedite the process. Terrible business practice for customer service. When you spend 25k towards a project you would think customer service is their leading tool for marketing. A total failure on their part.
I would not recommend anyone to go with this company. They started the project in March was shut down because they hadnt got a permit then it finally got finished in June. The communication in between was horrific. There was none if I wanted to know anything I had to continually call them the person who does the scheduling was not aware of what was going on either they werent communicating with him just about him Everyone I talk to said their communication was terrible. They dont let you know when they are not when they have... read more
This company will not honor their guarantee, it's not worth the paper it's printed on. I contracted with them to install a screened room on my 10x20 back porch at almost 12K cost.. When installed it consisted of 8 sliding doors and 4 permanent door screens plus transoms at the top. The screening was a disgrace on installation. All was creased, dented and had a few holes starting in the aluminum mesh. It was reported to the company immediately, in turn they replaced one door panel only. I was advised that any other replacemen... read more
I bought a home in April of 2021 and in May 2021 signed a contract to have my patio enclosed with the screen and glass sliding windows and doors. I have had 2 years of nothing but problems since then. The 1st time they came out to install everything was not to correct size. The installers went and purchased lumber to make my patio fit their parts. WRONG! That is not what I ordered plus the doors and windows opened on the side and were not the size ordered. Basically the last 2 years there have been numerous trips out to my h... read more
Frequently asked questions about Patio Enclosures Sunrooms
How is Patio Enclosures Sunrooms rated?
Patio Enclosures Sunrooms has a 4.2 star rating with 652 reviews.
When is Patio Enclosures Sunrooms open?
Patio Enclosures Sunrooms is closed now. It will open tomorrow at 9:00 a.m.