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Paulette Wiley

4.8

About this business

Location details

3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8471 reviews
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Terry S.'s profile image
Terry S. 
5 years ago

Great experience, a home run....Thanks 

Charles J.'s profile image
Charles J. 
a year ago

Underwriters should stop making several requests for documents already submitted. 

Business response:

Thank you for the positive review, Charles! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Susan B.'s profile image
Susan B. 
a year ago

It was nice to do business with Pennymac. 

Business response:

Hi Susan - Your feedback is greatly appreciated. Thank you for the review. 

Laura Samuelson P.'s profile image
Laura Samuelson P. 
a year ago

Paulette was absolutely awesome. She answered all my questions, I could always reach her. Her customer service skills were superior. She made the whole process easy and is a wonderful addition to your team. 

Business response:

Hi Laura - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Meagan K.'s profile image
Meagan K. 
a year ago

I already recommended your services to a friend of mine looking to take a home equity loan out. Very easy process from start to finish. Great communication throughout the process as well! All the reps were kind and professional - thank you! 

Business response:

Hi Meagan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Alyssa M.'s profile image
Alyssa M. 
a year ago

Very helpful, thank you! 

Business response:

Thank you for taking the time to share your experience with us, Alyssa. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

William B.'s profile image
William B. 
2 years ago

Excellent attention to detail. 

Business response:

Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Elton F.'s profile image
Elton F. 
2 years ago

I just want to say thank you to everyone for making this so easy for me. Everyone was great and very accommodating.  

Business response:

Thank you for the positive review, Elton! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Lyudmila A.'s profile image
Lyudmila A. 
2 years ago

Thanks for everything.  

Business response:

Hi Lyudmila - Your feedback is greatly appreciated. Thank you for the review. 

David M.'s profile image
David M. 
2 years ago

Great experience overall 

Business response:

Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about Paulette Wiley

How is Paulette Wiley rated?

Paulette Wiley has a 4.8 star rating with 471 reviews. 

When is Paulette Wiley open?

Paulette Wiley is closed now. It will open at 9:00 a.m.