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Paychex
- Payroll Services
- Sarasota, FL
About this business
With 740,000+ payroll clients in the U.S. and Northern Europe, Paychex is the industry leader in HR services. We understand the challenges faced by businesses of all sizes, which is why we provide integrated solutions to manage payroll services, HR, retirement, and insurance. Our mission is to empower business owners to focus on the growth of their businesses by providing cutting-edge HR technology and exceptional service to enable businesses to be more productive, efficient and engaged.
Location details
2817 Cattlemen Road, Ste. 2817, Sarasota, FL, 34232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Destroyed our 30 year relationship. We’ve been with Paychex (originally Oasis) for nearly 30 years, and it has been a slow, frustrating decline ever since Paychex took over. What used to be a supportive, reliable relationship has turned into an absolute nightmare. Customer service is almost nonexistent — it takes multiple calls and emails just to get basic questions answered, if at all. There’s no consistency, no follow-through, and zero sense of urgency. We’ve been passed around from rep to rep without ever getting real he... read more
Years ago they had great customer service- they were knowledgeable and helpful plus you had a payroll specialist for at least a year. Now, it is so extremely frustrating and unprofessional. There are new service people every month or so and most are not trained. There are errors on payroll almost every payroll cycle and today, for the first time, (10 years with them) payroll will not be correct and my employees will not get paid on time! They are supposed to provide you with the full name and contact info for the supervisor ... read more
Negative stars if possible. Horrible company to deal with. Hidden fees with processing payroll would be the least of a small business owners concerns. My nightmare began when I was roped into a 401k plan through this company. The rep explained I would never be charged their monthly fee for having a 401k plan provided I supplied two referrals of other businesses per month. So I did this. Then my bank was drafted the $300 monthly fee. Before the plan even went into place. I called the sales rep I was dealing with and he said t... read more
Progressively worse over the years. Very unresponsive to needs. They don't return calls or emails. High priced. Either despite poor customer service or because of it, they are making it extremely difficult to cut bonds.
THIS PLACE IS THE WORST PLACE TO EVER TO ANY Business WITH EVER! 1ST THEY TALK YOU INTO A 401 K PLAN THAT YOU DONT WANT IN THE 1ST PLACE THEN WHAT THEY DONT TELL YOU IS ITS 1500$ TO CLOSE THE ACCOUNT OR FACE A 200 CHARGE IN THE ACCOUNT EVERY MONTH EVEN WHE. YOURE NOT USING THE ACCOUNT! Since my experience with paychecks I have turned my review around! It turns out the owner and people that work for paychecks are fair people! And I greatly appreciate it. This is my first time owning any type of business. I don't know what I... read more
Frequently asked questions about Paychex
How is Paychex rated?
Paychex has a 5 star rating with 7 reviews.
When is Paychex open?
Paychex is open now. It will close at 5:00 p.m.