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Paychex

2.1

About this business

With 740,000+ payroll clients in the U.S. and Northern Europe, Paychex is the industry leader in HR services. We understand the challenges faced by businesses of all sizes, which is why we provide integrated solutions to manage payroll services, HR, retirement, and insurance. Our mission is to empower business owners to focus on the growth of their businesses by providing cutting-edge HR technology and exceptional service to enable businesses to be more productive, efficient and engaged. 

Location details

2817 Cattlemen Road, Ste. 2817, Sarasota, FL, 34232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.128 reviews
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Alex W.'s profile image
Alex W. 
rating
3 weeks ago

We've been with Paychex (originally Oasis) for nearly 30 years, and it has been a slow, frustrating decline ever since Paychex took over. What used to be a supportive, reliable relationship has turned into an absolute nightmare. Customer service is almost nonexistent -- it takes multiple calls and emails just to get basic questions answered, if at all. There's no consistency, no follow-through, and zero sense of urgency. We've been passed around from rep to rep without ever getting real help. Worse, their pricing has becom... read more

Paul S.'s profile image
Paul S. 
rating
3 weeks ago

Progressively worse over the years. Very unresponsive to needs. They don't return calls or emails. High priced. Either despite poor customer service or because of it, they are making it extreme difficult to cut bonds. Even after leaving a one star review with google they still respond poorly and are unwilling let us leave our conctract early after 15 + years with them. 

Frequently asked questions about Paychex

How is Paychex rated?

Paychex has a 2.1 star rating with 28 reviews. 

When is Paychex open?

Paychex is closed now. It will open on Monday at 8:00 a.m.