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Paychex
- Payroll Services
- Irving, TX
About this business
Location details
8605 Freeport Parkway, Suite 100, 150, Irving, TX, 75063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I agree they do not deserve even one star. My payroll was held one time and not released. I was never notified. My employees contacted me because they could not view their checks on line. When I questioned Paychex, the returned with the answer that one of the bonus checks for an employee was over the limit. No one has ever told me what the limit was. So on the next employee bonus, I made a separate run so as not to hold up the other employees. They charged me $125.00 to process one check! Then on another occasion (and I ... read more
We’ve been a Paycheck customer for almost two years now. As the HR representative for our company, I can confidently say that while the payroll and HR services started off strong, things have significantly declined especially when it comes to their benefits and health insurance support. During open enrollment season, it’s nearly impossible to get in touch with our assigned broker. I’ve sent multiple emails left voicemails no responses. Not even a simple acknowledgement like “received”, “working on it” or “We’ll get back to ... read more
DO NOT WASTE YOUR TIME. This company is worth 0 stars. I’ve had nothing but issues from the start and no one can get anything to work correctly. They have cost me hundreds and hundreds of dollars. They never respond to emails or calls and if you want talk to someone be ready to be on hold for over an hour. This company is an absolute embarrassment.
I am VERY UNHAPPY with Paychex. If I could give them a negative score I would. I am employed by a small business that recently sold their company and terminated their contract with Paychex. Along with our health benefits we were given the option to contribute to a 401K. Since the contract was discontinued with Paychex, they have basically been holding our retirement money hostage. I have been trying to get my retirement benefits rolled over into a new company since mid November with no luck. Unacceptable. Use ANYONE else fo... read more
Paychex Payroll Services Review Rating: 1/5 Stars If I could give Paychex zero stars, I would—unfortunately, one star is the lowest option available. As a small business owner, I’ve been thoroughly disappointed with their payroll services. They consistently miss payroll deadlines, causing chaos and financial stress for my team. Their customer service is practically nonexistent; it’s nearly impossible to get anyone on the phone, and when you do, responses are vague or unhelpful. I’ve left multiple voicemails and requested man... read more
Frequently asked questions about Paychex
How is Paychex rated?
Paychex has a 1.7 star rating with 121 reviews.
When is Paychex open?
Paychex is closed now. It will open tomorrow at 8:00 a.m.