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Payne Oil Company, Inc.
- Propane
- Graham, NC
About this business
Get high-quality fuel delivery without the hassle! Payne Oil Company provides propane gas, Autogas, gasoline, diesel, and fuel oil for delivery. Our automatic delivery, online ordering, competitive prices, and reliable service in Central North Carolina make getting the fuel you need simple and affordable. Online ordering is available anytime, giving you around-the-clock access to order fuel, view your delivery history, and more. If you live or work in Alamance, Caswell, Chatham, Guilford, Person, Randolph, Orange, Durham, or... read more
Location details
962 E Elm St, Graham, NC, 27253, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From Jessica over the phone and in person at the office, to Ron the Tech installing my tank and fireplace logs. I had an awesome beginning to end experience with their customer service. Polite and professional, and Ron took time to explain how things work along with a few tips. They called me a day ahead and even took their boots off at the door without asking. I highly recommend Payne Oil company.
Today's our first day with Payne Oil, and I must say we're extremely satisfied with the services provided so far. From scheduling over the phone, to the in-home installation of the gas line, we were treated fairly and with respect. They made us feel like family, which is tough to come by these days. We asked Ameri-gas/Foust five different times to schedule for an estimate, and they NEVER followed through. Thanks for making this happen Payne Oil! Update: we received our first bill, and it was ~$100 less than quoted! A+
I came to Payne this morning for the first time to fill up 2 of my grill propane tanks. The folks that helped me were super nice and helpful. The fellow that filled my tanks (wish I'd gotten his name) gave me some pointers on extending the life of the tanks. Even the facility is amazing - clean, new and great architecture. I'd give them 6 stars if I could!
Understandably people need to have off for the holiday however how is it that you provide HEAT for people and because of the holiday I am to wait 5 days for delivery of propane. I know the policy is 3 days notice but it's often delivered the same day. I didn't notice I had nothing on the tank, called to at 12 today, and had 2 different people speak to me with absolutely no compassion. I know there is nothing the the ladies in the office can do but the least you could do is be nice about it. I didn't intentionally end up empt... read more
This is a wonderful company that not only cares about their customers but also goes the extra mile above & beyond what’s required of a business. We called in for service to gas logs and had a response and appointment by the next day! Great customer service and super knowledgeable technicians. And for the lady that left a 1-star, you refill your tank probably yearly.. so you had a year to call it in but didn’t until the last day you needed it? Be a good human, and don’t expect people to jump due to your failure to be respons... read more
Frequently asked questions about Payne Oil Company, Inc.
How is Payne Oil Company, Inc. rated?
Payne Oil Company, Inc. has a 4.1 star rating with 26 reviews.
When is Payne Oil Company, Inc. open?
Payne Oil Company, Inc. is closed now. It will open tomorrow at 7:30 a.m.