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Pediatric Associates - Bloomingdale

4.2

About this business

Location details

901 East Bloomingdale Ave, Brandon, FL, 33511, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 12:00 p.m.
SunClosed
4.2384 reviews
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Alexandra W.'s profile image
Alexandra W. 
rating
4 years ago

Great pediatrician office ! Clean and vibrant atmosphere and the staff is always so nice and welcoming. We love Dr. Williams she has been the best! 

Business response:

Alexandra W., we appreciate your feedback. We are glad to know that you have found a location that has exceeded your expectations. 

Madison M.'s profile image
Madison M. 
rating
a year ago

don't take your child to any pediatric associates. the staff has no idea what they're doing. the providers are ok but fast. they billed the wrong insurance when my daughter was born so I payed them $600 which should have been refunded and they somehow can never get in touch with their own billing department to refund me. you also cant talk to anyone at the front desks, only outsourced people they hired to answer phones. the whole thing is a mess. 

Rebekah G.'s profile image
Rebekah G. 
rating
2 years ago

Our Dr. (Dr. montane) who we've seen since my son was born in 2019 (& who was my pediatrician growing up) moved to this location a few months ago. Since he's moved here we haven't been able to be seen by him, not even once. When we have had to make an appointment we're talking with people who seem to be in a different country, don't understand what I'm saying, and put me on hold multiple times to "check for appointments" all calls have lasted OVER 15 mins for a simple request. Once we finally get in to the office to see some... read more

Shernea D.'s profile image
Shernea D. 
rating
3 years ago

I want to pick up the document my husband had left for my son three weeks prior was given to scan copy which was not what With the left for the doctor signature so I for the life of me cannot understand why I'm being given a scanned copy I was told that the document was at their other location on Bloomingdale...I went down there...but the document wasn't there either. I was given another scanned copy and it really ticked me off. I have no idea why an office would give you the scanned copy of a legal document that has to go t... read more

Business response:

Shernea D., it's discouraging to learn of your experiences with us. We would like to further investigate the happenings mentioned in your commentary. If you're willing, please give our customer service department a call at 954-414-7745 or email us at customerserivce@pediatricassociates.com. 

Corlethia K.'s profile image
Corlethia K. 
rating
4 years ago

It was cool at first. We would usually get sick baby appointments within 24-48 hours. I called for a sick appointment and was told the quickest turnaround would be 10 Aug (2week wait) for a baby with an ear infection. I was told to go to urgent care. They are booked with back to school physicals. Seems like a good business plan could help fix that. They have to be money hungry. It seems as if they have way to many patients for the amount of doctors they have on staff, but they won't say they are at capacity. The person who s... read more

Business response:

Corlethia K., we apologize for not meeting your expectations. Our goal is to make every aspect of your visit conclude with a positive experience. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or customerservice@pediatricassociates.com and we will do what it takes to rectify the situation. 

Catrina A.'s profile image
Catrina A. 
rating
4 years ago

We moved here in August and decided to check out Pediatric Associates . This place obviously cares more about money than they do the quality of care they are giving because they are clearly scheduling too many patients compared to the amount of doctors they have on staff. You check in, wait 30-60 minutes in the waiting area, another 30 in a freezing cold room that smells like straight bleach only to see a not very friendly doctor . This will be our last time coming here . 

Business response:

Catrina A., we apologize for the experience that led to this 1-star rating. We know some time has passed since your review, but our customer service team is eager to offer assistance. If you're willing, please call us directly at 954- 414-7745 or customerservice@pediatricassociates.com and we will do what it takes to rectify the situation. 

Michelle O.'s profile image
Michelle O. 
rating
4 years ago

Run far away!!!! My son had a seizure and I called them to make a follow-up appointment from the ER. They wanted to see him a whole week after his seizure!! They wouldn't even get a him in. So freaking crazy. I am just in complete disbelief that they wouldn't see my 1 year old after his seizure especially knowing he's still not doing well. Super disappointed to leave this review. I have been going to this practice for almost four years and I absolutely loved the doctors and the practitioners here, but the new system is Hor... read more

Business response:

Michelle, I have tried to get in contact with you and I'm sorry I've missed you. Please contact me at 954-315-5770 or at customerserivce@pediatricassociates.com at your convenience. Thank you, and we look forward to hearing from you. 

Annalee E.'s profile image
Annalee E. 
rating
5 years ago

I am a mom of 5 children as well as a foster mom & we've been going to pediatric associates for over 3 years. In the beginning it was great but apparently they have changed the answering service & it takes over 1hr and up to 3 hrs to get through to anyone to book a sick visit. It's getting worse as they also made a mistake of my child's sick visit, scheduled a month later instead of the next day!!! Now we can't be seen and we have to do a telemedicin, how can they check if my child has any fluids in her ears via video??? I c... read more

Business response:

Annalee, we apologize for any inconvenience. Our quest is to get office functionality back to normal since the pandemic started. We of course would be sad about your departure and thank you for hanging in there with us through the changes for the last 2 years. Please know we are here for you and can assist you in any best way we can. 

Dean B.'s profile image
Dean B. 
rating
5 years ago

I attempted to reschedule my daughter's appointment. On the day I rescheduled for, I showed up and was greeted with the news they did not reschedule and I did not have an appointment. They say they can fit us in and we sit down to wait. And wait. And wait. An hour and a half later we get into the exam room, and guess what we do there? Wait another half hour. Meanwhile the AC is set to 60 and my daughter and I are both shivering. Only came here to get her shots and won't be coming back. 

Business response:

We appreciate your feedback and would like to discuss your experience. Please contact us at your convenience at 954-315-5770 or customerservice@pediatricassociates.com. 

Frequently asked questions about Pediatric Associates - Bloomingdale

How is Pediatric Associates - Bloomingdale rated?

Pediatric Associates - Bloomingdale has a 4.2 star rating with 384 reviews. 

When is Pediatric Associates - Bloomingdale open?

Pediatric Associates - Bloomingdale is closed now. It will open at 8:00 a.m.