PedIM Healthcare - Lecanto, FL

Amy C. 

on Birdeye

4 years ago

Been trying to get an appointment this morning at 800 o'clock now its 919 at one time they told me there could be an appointment at 845 said, Jennifer still waiting. 

Audrey A. 

on Birdeye

4 years ago

Wait time is always way too long. I finally left after waiting 45 minutes past my ‘scheduled’ appointment time 

MICHAEL D. 

on Birdeye

5 years ago

I called at 9:00 AM from the parking lot letting them know I was there for my AM appointment . I was advised to come right in and have a seat in the waiting room and someone would be right with me. Well, I sat there in front of the door into the examining room watching the aides looking at me as they helped other patients. Finally at 9:30 when no one helped me I left. At 10:00 AM I received a phone call from the front desk letting me know I could be seen now. You have to be kidding me. That's the way you run your office? 

VICTORIA B P. 

on Birdeye

5 years ago

It was a waste of time because the receptionist did not give me my script for labs at my last visit. So I had to get the script and reschedule my visit. Also, I had to pay up front for what turned out to be a wasted visit. That won’t happen again because I won’t pay until AFTER I see the doctor. 

Nancy M S. 

on Birdeye

5 years ago

Not enough problem solving as to what is wrong with patients. If I don't ask questions I get no understanding of my health from staff. I don't get to see dr unless I beg. Seriously thinking of finding new dr after being a patient for 15 years, unless of course I don't come for more than a year. Then I'm new patient again....that is also a crock. Yup not happy with Pedim. I sure I'm not the only one. 

Annamarie B. 

on Birdeye

5 years ago

I came in for a cold and was seen right away, was examined and given a z-pack for my cold was in and out before 3pm my appointment was for 2:30pm I was helped by Brenda don't remember her last name 

Michael F. 

on Birdeye

5 years ago

I LIKE MY HEATHCARE PROVIDERS BUT THE BUSSINESS ITSELF SUCKS !! TODAY I CALLED TO REMAKE AN APPOINTMENT THAT I HAD TO CANCEL, AFTER 5 CALLS WHICH TOOK ABOUT 18 MINUTES AND HAVING LEFT 2 MESSAGES I AM STILL WAITING FOR A CALL BACK, I DID GET 1 CALL BACK THAT HAD TO TRANSFER ME TO ANOTHER PERSON WHO DIDN'T ANSWER SO I LEFT A CALL BACK NUMBER IT IS NOW 12:19 PM MY FIRST CALL TO PEDIM WAS AT 9:33 AND AM STILL WAITING TO RESHEDULE AN APPOINTMENT, THIS IS WAY BEYOND DOGSHIT !!! 

Deborah E. 

on Birdeye

5 years ago

Saw New Dr. Carerra. I usually see Sarah Joerres. My appt was for 11:15am. I was not seen until 11:53am. The fact your office asks us to be there 15 minutes early and will charge a late fee or re-schedule appt. if we are 5 minutes late is unfair to patients. However the medical asst. who waited on me was great. There also was issue with my prescription that was called in, pharmacy could not understand what the script order that was sent in which delayed getting filled. Pharmacy called back in to dr office to verify at 12:30... read more