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Pekin Insurance
- Insurance
- Pekin, IL
About this business
More than an insurance company … Pekin Insurance helps our customers build their dreams. Or rebuild their lives. We provide peace of mind and long-term security for our policyholders, shareholders, agents, and employees. How do I know if Pekin Insurance is a solid insurance provider? Through wars, peace, and economic downturns and upswings, Pekin Insurance has remained undaunted. We’re flexible, innovative, and we’ve always managed to find ways to get the job done – since 1921. Today, Pekin Insurance is one of the nation... read more
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
A family friends car was vandalized, despite the fact that she has been a Pelion customer for years, and never had a claim, the great people at Pekin are claiming that the damage is from two separate incidents and forcing her to pay two separate $500 deductibles. I do not recommend a company that is so obviously trying to take advantage of a customer.
A family friends car was vandalized, despite the fact that she has been a Pelion customer for years, and never had a claim, the great people at Pekin are claiming that the damage is from two separate incidents and forcing her to pay two separate $500 deductibles. I do not recommend a company that is so obviously trying to take advantage of a customer.
I was in a vehicle accident that totaled my car back on November 4th. At first, everything was handled well and speedily. Unfortunately, there came a time in mid to late November where I had not heard from my adjuster, and receiving communication back from my adjuster was few and far between. I ended up having to spend my Thanksgivings bing holiday gathering all kinds of paper work to send to my loan company and to my GAP insurance company because my adjuster had basically vanished and stopped responding to my communication ... read more
I was in a vehicle accident that totaled my car back on November 4th. At first, everything was handled well and speedily. Unfortunately, there came a time in mid to late November where I had not heard from my adjuster, and receiving communication back from my adjuster was few and far between. I ended up having to spend my Thanksgivings bing holiday gathering all kinds of paper work to send to my loan company and to my GAP insurance company because my adjuster had basically vanished and stopped responding to my communication ... read more
I recently cancelled a commercial auto policy due to the extreme rudeness and incompetence of customer service. I was on the phone today 12/5/16 with customer service. Agent asked me for my policy number that I didn't know. Took 10 minutes for her to find a policy I have had for 2 years. When I said this was exactly why I was cancelling she said " why, because you don't know your policy number?" Unbelievably rude and unprofessional. I will never do business again with Pekin and will provide as much negative feedback to every... read more
Blame Facebook ads for showing irrelevant posts to people.
Our vehicle was hit by a driver insured by Pekin. We took the car to the body shop to be fixed and was provided a loaner vehicle so that we wouldn't be without a car. Our car is now completed and it's time to take the loaner back however we will be unable to leave with our personal vehicle due the adjustor from Pekin working on the case has not sent out payment to the body shop for the loaner. The adjustor is also not responding to myself or the body shop regarding the payment so here we sit without our vehicle. So we are be... read more
Our vehicle was hit by a driver insured by Pekin. We took the car to the body shop to be fixed and was provided a loaner vehicle so that we wouldn't be without a car. Our car is now completed and it's time to take the loaner back however we will be unable to leave with our personal vehicle due the adjustor from Pekin working on the case has not sent out payment to the body shop for the loaner. The adjustor is also not responding to myself or the body shop regarding the payment so here we sit without our vehicle. So we are be... read more
This Claim departments is the worse company. They treat everyone with complete disrespect. You can call them 10 times and not return phone calls. You can send 10 emails and nothing. WORST COMPANY EVER. DON'T GET PEKIN YOU WILL GET SCREW!!!
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 2.8 star rating with 763 reviews.
When is Pekin Insurance open?
Pekin Insurance is closed now. It will open tomorrow at 8:00 a.m.