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Pekin Insurance
- Insurance
- Pekin, IL
About this business
More than an insurance company … Pekin Insurance helps our customers build their dreams. Or rebuild their lives. We provide peace of mind and long-term security for our policyholders, shareholders, agents, and employees. How do I know if Pekin Insurance is a solid insurance provider? Through wars, peace, and economic downturns and upswings, Pekin Insurance has remained undaunted. We’re flexible, innovative, and we’ve always managed to find ways to get the job done – since 1921. Today, Pekin Insurance is one of the nation... read more
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This Claim departments is the worse company. They treat everyone with complete disrespect. You can call them 10 times and not return phone calls. You can send 10 emails and nothing. WORST COMPANY EVER. DON'T GET PEKIN YOU WILL GET SCREW!!!
Been waiting for a check from the insurance which they said they mailed days ago. Driver with pekin insurance hit me then yelled profanities at me and insurance has been real slow at sending payment leaving me and my family waiting and waiting and leaving me without a car to get to work. They sure couldn't wait to get my car out of the salvage yard to save them money on the storage. I should of waited till I got payment before allowing that to happen. Cause now it seems like they are in no hurry whatsoever.
Very dissatisfied with the quality of service on a claim. Adjuster named Desiree came out and couldn't get up on my roof and told me that I don't have any damage on my roof but I do have on my skylights and gutters. How can you say I don't have damage on my roof if you can't get up on it to assess? I spoke to her boss and he is backing her up stating that she said she called and didn't call because I've checked my phone records and said she could've dialed the wrong number but in that case wouldn't she contact maybe my loca... read more
Very dissatisfied with the quality of service on a claim. Adjuster named Desiree came out and couldn't get up on my roof and told me that I don't have any damage on my roof but I do have on my skylights and gutters. How can you say I don't have damage on my roof if you can't get up on it to assess? I spoke to her boss and he is backing her up stating that she said she called and didn't call because I've checked my phone records and said she could've dialed the wrong number but in that case wouldn't she contact maybe my loca... read more
I have been a vendor for Pekin Insurance for over 20 years, and they are one of the small handful of insurance companies I work with that are customer service driven. They are always on a "win-win" playing field. Tough to find that in today's insurance Environment.
This place is a joke. Our car, that was sitting in our driveway, was totalled by a car covered by Peking Ins. They told us before their "investigation" that they were probably going to deny the claim because the lady driving wasn't responsible because she was getting beat up by her boyfriend. They wouldn't even write our insurance company a letter so we could get it covered under uninsured motorist. We will see you in court.
This place is a joke. Our car, that was sitting in our driveway, was totalled by a car covered by Peking Ins. They told us before their "investigation" that they were probably going to deny the claim because the lady driving wasn't responsible because she was getting beat up by her boyfriend. They wouldn't even write our insurance company a letter so we could get it covered under uninsured motorist. We will see you in court.
These people are such rip offs. They're scam artists looking to wrangle you in just to suck you dry with their payments that constantly rise. They're only looking out for them, not you. The last time I filed a claim with them the adjuster took "shotty" pictures for my claim because stuff didn't look brand new like her Cadillac she pulled up in. DID NOTHING about the black mold. Only gave me 800 to replace the floor that's it. I had to come up with 2,500 to replace everything that was destroyed and had black mold growing. The... read more
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 2.8 star rating with 763 reviews.
When is Pekin Insurance open?
Pekin Insurance is open now. It will close at 4:30 p.m.