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More than an insurance company … Pekin Insurance helps our customers build their dreams. Or rebuild their lives. We provide peace of mind and long-term security for our policyholders, shareholders, agents, and employees. How do I know if Pekin Insurance is a solid insurance provider? Through wars, peace, and economic downturns and upswings, Pekin Insurance has remained undaunted. We’re flexible, innovative, and we’ve always managed to find ways to get the job done – since 1921. Today, Pekin Insurance is one of the nation... read more
2505 Court St, Pekin, IL, 61558, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
This is based on my first day dealing with Pekin. The customer service rep was extremely rude. I was in an accident last night with one of their insurers and I'm told I have to wait 5 days for someone to contact me. I told her this is unacceptable as I need a vehicle. She told me to rent a car with my own money and maybe they can reimburse me for it. But she can't tell me rather they can or not. What a joke. My insurance company has been in contact with me all day today.
This is based on my first day dealing with Pekin. The customer service rep was extremely rude. I was in an accident last night with one of their insurers and I'm told I have to wait 5 days for someone to contact me. I told her this is unacceptable as I need a vehicle. She told me to rent a car with my own money and maybe they can reimburse me for it. But she can't tell me rather they can or not. What a joke. My insurance company has been in contact with me all day today.
One MINIMAL claim in years and my premium rate increased by $200.00!!! I'm searching elsewhere!
One MINIMAL claim in years and my premium rate increased by $200.00!!! I'm searching elsewhere!
Will be filing a lawsuit through odi. Irresponsible adjusters sink businesses and im feeling the pain of doing business with them
Will be filing a lawsuit through odi. Irresponsible adjusters sink businesses and im feeling the pain of doing business with them
Hello there! I just sent an email to one of your adjusters, a Mr. Keith Brady, regarding a claim (Number H7-Z49-408) resulting from the house fire of one of your poor customers. Being that our houses are somewhat close together, their fire broke three of my windows, yet you claim "lack of liability" in the matter. I don't know how you might react if your own home were involved, but I can tell you that this denial of responsibility on your part in unacceptable to me. The damage to my home is absolutely resultant of their fire... read more
Pekin Insurance has a 2.8 star rating with 763 reviews.
Pekin Insurance is closed now. It will open tomorrow at 8:00 a.m.