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Pekin Insurance
- Insurance
- Pekin, IL
About this business
More than an insurance company … Pekin Insurance helps our customers build their dreams. Or rebuild their lives. We provide peace of mind and long-term security for our policyholders, shareholders, agents, and employees. How do I know if Pekin Insurance is a solid insurance provider? Through wars, peace, and economic downturns and upswings, Pekin Insurance has remained undaunted. We’re flexible, innovative, and we’ve always managed to find ways to get the job done – since 1921. Today, Pekin Insurance is one of the nation... read more
Location details
2505 Court St, Pekin, IL, 61558, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I would NEVER, EVER use this insurance again. I've not filed a claim with this company over 12 years the house I bought had been insured by Pekin for over 20 year without a claim file. That didn't stop my insurance rates from going up despite my same car's value going down over that course in time. I always paid my premiums on time and when I finally decided to change companies, I was harassed and threatened about being sent to a collection agency. This happened even after I sent in copies of my new insurance card and de... read more
We had trouble with payments going to the right policy from the very beginning. After they sorted our their issues, we still had to pay late fees for payments that were directed to the right policy to begin with. Now, after over paying them, they are trying to cancel our auto policy because they put the payments towards the renters insurance. I am very disgusted by this and I should not have to worry about cancellation when I am selecting AUTO on their website to complete payments.
We had trouble with payments going to the right policy from the very beginning. After they sorted our their issues, we still had to pay late fees for payments that were directed to the right policy to begin with. Now, after over paying them, they are trying to cancel our auto policy because they put the payments towards the renters insurance. I am very disgusted by this and I should not have to worry about cancellation when I am selecting AUTO on their website to complete payments.
Pekin insurance is a horrible co. It took them 10 days worth of them dragging their feet before I had to call on getting my car fixed. (My wife and kids got hit on the passenger side). I had to leave 4 messages for Justin AFTER 10 days of no contact or updates about my vehicle. I eventually had to speak to his "Supervisor" Don which was just as pathetic. 15 days later and 21 different phone calls and we finally received a check for the damages. On top of that safety is their lowest concern, they want to give a "Depreciated v... read more
I have been a customer for 18 years. In the last two years, we had the make the first claims we have ever made in that time. One for a faulty ice maker that the previous owner of our house left and one when our son's car caught on fire and burnt up completely, luckily my son was able to get out of the car. Total claims $3000. What do I get for being such a loyal customer? Dropped. Pekin is a great insurance company when it comes to taking premiums, they just would rather not have to ever pay claims.
Wish you would take a look at the pekin phone ap. It doesn't show all the info and will not shrink or expand.
You all are a joke. After being ran around with a policy that was never started and cancelled before it became effective.....than charged 3 x's the amount if I had even allowed the policy to go through....just to speak to a representative who said it would be taken care of....than in July find out we are being turned into a collection agency which is not even a part of what should have been a premium.....to call Pekin and be told once again it was a mistake on their part and it would be taken care of....to just now receiving... read more
Worst insurance company on the planet. We had a house fire last year and are still fighting with them over the contents. The list we sent in was gone thru by company who's only job is to find what you claimed at the cheapest cost possible. After going over it and fighting for every penny they sent it back with a 10 percent increase on certain items. I asked my agent how long the loss of use would last she stated as long as there was money available in it. The adjuster told me this month that no further loss of use would be ... read more
Worst insurance company on the planet. We had a house fire last year and are still fighting with them over the contents. The list we sent in was gone thru by company who's only job is to find what you claimed at the cheapest cost possible. After going over it and fighting for every penny they sent it back with a 10 percent increase on certain items. I asked my agent how long the loss of use would last she stated as long as there was money available in it. The adjuster told me this month that no further loss of use would be ... read more
Frequently asked questions about Pekin Insurance
How is Pekin Insurance rated?
Pekin Insurance has a 2.8 star rating with 763 reviews.
When is Pekin Insurance open?
Pekin Insurance is closed now. It will open at 8:00 a.m.