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Pekin Insurance

2.8

About this business

More than an insurance company … Pekin Insurance helps our customers build their dreams. Or rebuild their lives. We provide peace of mind and long-term security for our policyholders, shareholders, agents, and employees. How do I know if Pekin Insurance is a solid insurance provider? Through wars, peace, and economic downturns and upswings, Pekin Insurance has remained undaunted. We’re flexible, innovative, and we’ve always managed to find ways to get the job done – since 1921. Today, Pekin Insurance is one of the nation... read more

Location details

2505 Court St, Pekin, IL, 61558, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.8763 reviews
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Frank Leone's profile image
Frank Leone 
11 years ago

I am not a Pekin Insurance customer, but the person who hit my car is. Let me tell you as I sit at home without my car, and without a rental that Pekin sure has shown me what "customer service" is. Monday through Friday 7:45 to 4:15 Central time, seriously? My car is at the repair shop and I am inconvenience because they aren't able to process claim information in a timely manner. That's fantastic. Well at least my post will be here for at least 48 hours since they don't have anyone monitoring their social media feeds on Sat... read more

Jeremy Reel's profile image
Jeremy Reel 
11 years ago
Clay Whitlow's profile image
Clay Whitlow 
11 years ago

Thank you for gladly excepting my money each month and then when I need you because our house was broken into... You treat me like I'm the criminal and investigate my phone records because we kept pictures of our stuff and were " too organized" you'll be hearing from the news organization here in AZ. 

Wayne Morss's profile image
Wayne Morss 
11 years ago

Bend over, spread your cheeks and smile...............Pekin Insurance will sock it to you...............time after time...........they should wear masks, & not the Doctor's type................. 

Ron Powell's profile image
Ron Powell 
11 years ago

Have disability insurance on a loan through these people. They've been dragging their feet for over a month on my $228 claim.Glad I don't have car or home insurance through them! 

Linda Knabe Gammon's profile image
Linda Knabe Gammon 
11 years ago

Anybody with Pekin that doesn't have a policy? I keep getting told it a 1 page sheet Hmmmmmm 

TJay Jansen's profile image
TJay Jansen 
11 years ago

I've have sold the benefits of what phenomenal claim service Pekin Insurance has for the last 14 years. Today I got to experience it from the customer side. Mom my called me at 4 AM and simply said "the house is burning down can you come here?" After I got dressed I called the claim hotline number at 4:24 AM and turned in the claim. I received a call from an adjuster at 4:36 to explain exactly what would happen. At 8 I received a follow up call and by 9:30 with the firefighters still hard at work trying to contain the fire m... read more

Kevin Timmons's profile image
Kevin Timmons 
11 years ago

Cancelling me after a burglary. 11 years of premiums we paid, down the drain they go! If you don't agree with the adjustor, they cancel you! Period! 

Matthew D Marcell's profile image
Matthew D Marcell 
11 years ago

Did you know that pekin insurance has a mobile app for your Smartphone? 

Frequently asked questions about Pekin Insurance

How is Pekin Insurance rated?

Pekin Insurance has a 2.8 star rating with 763 reviews. 

When is Pekin Insurance open?

Pekin Insurance is closed now. It will open on Monday at 8:00 a.m.