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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,190 reviews
Select a rating
Catherine O.'s profile image
Catherine O. 
on Birdeye

6 months ago

Norma made the whole experience very pleasant. 

Business response:

Hi Catherine - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

William L.'s profile image
William L. 
on Birdeye

6 months ago

Team was great in keeping up updated and aware of what was happening each step of the way.  

Business response:

Hi William - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joshua W.'s profile image
Joshua W. 
on Birdeye

6 months ago

Billy was absolutely amazing. We had an issues and he was attentive and fast on getting things fixed  

Business response:

Hi Joshua - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jeffrey R.'s profile image
Jeffrey R. 
on Birdeye

6 months ago

Tasha and Owen were great and answered every question I had.  

Business response:

Thank you for taking the time to share your experience with us, Jeffrey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Shomon R.'s profile image
Shomon R. 
on Birdeye

6 months ago

The experience great and went very smoothly. Just want to say thanks to everyone. 

Business response:

Hi Shomon - Your feedback is greatly appreciated. Thank you for the review. 

Brian C.'s profile image
Brian C. 
on Birdeye

6 months ago

Great on keeping me on task with providing required documents. all around a great experience. 

Business response:

Hi Brian - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Randy T.'s profile image
Randy T. 
on Birdeye

6 months ago

The whole team made it easy process  

Business response:

Hi Randy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Heather M.'s profile image
Heather M. 
on Birdeye

6 months ago

Great to work with Jamie again on our most recent loan application. As before it was a great experience. He goes above and beyond and is responsive, kind and helps make the process less stressful for homebuyers. Highly recommend. 

Business response:

Hi Heather - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Nicholas B.'s profile image
Nicholas B. 
on Birdeye

6 months ago

Mrs. Tyra Nunez-Martinez help make this process smooth and less stressful as it can be. I'm a returning customer (2 active loans, 2 previous loans) and the experience I had was even better than before. I'm glad she was my loan officer. Keep it up! 

Business response:

Thank you for taking the time to share your experience with us, Nicholas. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,190 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.