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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Every person i talked to except for kaitlyn really seemed like they knew what they were doing. Patricia Nicholas was great and super helpful. All of the people i talked to over the 1800 number were helpful and would look over documents and give me suggestions on what the underwriter is looking for. When i would ask kaitlyn these type of question i always would have to wait 3 or more days for an answer (which i wouldnt wait i would calll the 1800 number and they would help). Kaitlyn wouldnt even look at documents i sent. She ... read more
Great service overall.
No comments
Anna was very professional and knowledgeable. She answered any questions and concerns quickly. She had our best interests in mind and it was a totally pleasant experience.
Prompt communications and the online portal made this a very easy and painless process.
Thank you for all your support
Kristina is thorough, kind, and very communicative. We had every question answered and genuinely looked forward to hearing from her again! Thank you Kristina!
Communication and frequent updates on the process.
Exceptional
PENNYMAC has a 4.5 star rating with 49,186 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.