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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,180 reviews
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David R.'s profile image
David R. 
11 months ago

Every member of the staff we dealt with was professional, knowledgeable and solution oriented! You have the mortgage A-Team there! Guve them a raise👍👍👍‼️‼️ 

Sandra M.'s profile image
Sandra M. 
11 months ago

We are very pleased with Penny Mac we have used them 3 times now with our mortgage. I’d like to say that this time was the best and easiest we had great communication ever week the whole process was smooth and easy to understand. Thank you  

Calvin G.'s profile image
Calvin G. 
11 months ago

The customer service is great. 

Rudy K.'s profile image
Rudy K. 
11 months ago

Scott the loan officer & James the loan processor were both excellent!  

Robert L.'s profile image
Robert L. 
11 months ago

On time and handled herself very professionally.  

Clinton S.'s profile image
Clinton S. 
11 months ago

Nancy was very helpful and very patient. I'm glad she was able to help me with my loan. 

Gloria C.'s profile image
Gloria C. 
11 months ago

A final call stating everything is set after closing signing is complete and an estimated date to receive funds is appreciated. Maybe they stated and I forgot it. Anyway, the entire experience was amazing! 

Eric B.'s profile image
Eric B. 
11 months ago

was very patient with me and was able to answer my questions. 

Keesha B.'s profile image
Keesha B. 
11 months ago

I love that the staff followed up on all my questions. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,180 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.