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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,189 reviews
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Daniel J.'s profile image
Daniel J. 
on Birdeye

2 years ago

Grace was always friendly, helpful, and followed up consistently. I always felt that I knew what meeded to be done and what was expected of me. 

Alisha B.'s profile image
Alisha B. 
on Birdeye

2 years ago

Unless horrible I do not rate high. Customer service is a given 

KEITH R.'s profile image
KEITH R. 
on Birdeye

2 years ago

Eric was great to deal with, he explained the process very well and was very patient with my questions. I would recommend him to anyone needing his services. 

JOHN WINTER J.'s profile image
JOHN WINTER J. 
on Birdeye

2 years ago

The document gathering process did not go smoothly. 

Lisa H.'s profile image
Lisa H. 
on Birdeye

2 years ago

Appreciate the online document process and constant communication 

Thomas M.'s profile image
Thomas M. 
on Birdeye

2 years ago

great communication 

Anna C.'s profile image
Anna C. 
on Birdeye

2 years ago

Mariela was extremely helpful and made the process a lot less stressful 

Charles G.'s profile image
Charles G. 
on Birdeye

2 years ago

Every time I had to contact customer service they answered right away and made sure to answer all my questions that I had. Everyone was very nice and respectful. Looking forward in being a customer with them. 

Megan R R.'s profile image
Megan R R. 
on Birdeye

2 years ago

Least painful refinance process I've ever been through! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,189 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.