This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Grace was always friendly, helpful, and followed up consistently. I always felt that I knew what meeded to be done and what was expected of me.
Unless horrible I do not rate high. Customer service is a given
Eric was great to deal with, he explained the process very well and was very patient with my questions. I would recommend him to anyone needing his services.
The document gathering process did not go smoothly.
Appreciate the online document process and constant communication
great communication
Mariela was extremely helpful and made the process a lot less stressful
Every time I had to contact customer service they answered right away and made sure to answer all my questions that I had. Everyone was very nice and respectful. Looking forward in being a customer with them.
Least painful refinance process I've ever been through!
PENNYMAC has a 4.5 star rating with 49,189 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.