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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,802 reviews
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Steven P.'s profile image
Steven P. 
3 years ago

Review of loan 

James B.'s profile image
James B. 
3 years ago

It was awesome. 

Sara B.'s profile image
Sara B. 
3 years ago

Great service 

ALMA D.'s profile image
ALMA D. 
3 years ago

I called several times a week to keep the process moving. I hit a road bump with my his lease. I had the same lease when I got the initial mortgage in 2019 as we as when I refinanced in 2020. It was clear no one on the underwriting team had the time to actually review the paperwork or previous applications 

Steven C.'s profile image
Steven C. 
3 years ago

Just ok is not good enough. Closing the loan and document exchange delayed closing. After closing it would be nice to be able to call pennymac and actually talk to a person. Customer automated service is terrible 

Brittany B.'s profile image
Brittany B. 
3 years ago

Sandra was very helpful, friendly, professional and answered questions quickly. 

Michael R.'s profile image
Michael R. 
3 years ago

I wish this closing would have happened within the 8 week timeframe, keeping in mind that I live outside the USA. 

Michael L.'s profile image
Michael L. 
3 years ago

Excellent experience! 

Cornelius S.'s profile image
Cornelius S. 
3 years ago

Easy and helpful 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,802 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.